AI UPSELLING
Upsells offered when the guest is asking, not when a batch email fires.
The best moment to sell a late checkout is when the guest asks about their departure. D3x makes offers inside real conversations, priced from live PMS availability, and books the upsell in the PMS on acceptance.
Traditional upsell tools blast the same pre-arrival email to every booking and call the open rate a result. The offers aren't tied to what the guest is doing, the prices aren't tied to tonight's availability, and fulfillment is someone's manual job at the desk.
D3x upsells at the moment of intent. A guest asking about checkout time gets a late-checkout offer priced from the PMS; a guest asking about the room gets an upgrade if inventory allows; a guest asking about breakfast gets it added to the folio. The conversation is already happening — D3x turns it into revenue.
€5
per room/month starting price
75%
of Staycity's web chat & WhatsApp handled by AI
25+
live integrations
24/7
offers made whenever guests message
01
Offers grounded in live PMS data
Every offer is checked against real inventory and rate rules before it's made. No upgrade offers for room types that are sold out, no late checkouts on full-turnover days — and when the guest accepts, the change is written to the PMS immediately.
- Upgrades, late checkout, early check-in, breakfast, and add-ons
- Availability and pricing read live from Mews, Opera, Cloudbeds, Apaleo
- Accepted upsells booked in the PMS, not left as a note for the desk
02
Moment-of-intent beats batch-and-blast
Because D3x is already handling the guest's messages, it recognizes buying signals in context — a checkout question, an anniversary mention, a request for a quieter room — and responds with a relevant offer instead of a generic menu.
- Offers triggered by conversation context, not just booking dates
- Runs on WhatsApp, web chat, email, and the OTA inbox
- Multilingual offers in your brand voice
03
Your rules, your margins
The Skills Engine codifies your upsell policy per property: which offers, at what price logic, to which segments, with which exclusions. Every offer and acceptance is logged, so revenue teams can see exactly what the agent sold and why.
FAQ
Common questions.
AI upselling for hotels is software that offers upgrades, late checkout, and add-ons during real guest conversations, priced from live PMS availability. Unlike batch pre-arrival emails, D3x makes offers at the moment of intent — when the guest asks a related question — and books accepted upsells directly in the PMS.
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