SOLUTIONS
One agent runtime, one Skills Engine, one audit trail — applied to the specific jobs hotels hire AI for. Pick the problem; the platform underneath is the same.
Most AI concierges are chatbots with a hotel skin. D3x agents read the live reservation, know your property's policies, and complete the request — extra towels logged in housekeeping, late checkout confirmed in the PMS, dinner booked in SevenRooms.
Explore →AI RECEPTIONISTD3x answers guests at 3am the way your best receptionist would at 3pm: it reads the live reservation, applies your property's policies, and resolves the request across phone, WhatsApp, web chat, and email.
Explore →WHATSAPP AID3x is an official Meta WhatsApp partner. Guests get check-in links, upsell offers, and in-stay service on the app they open fifty times a day — and the agent executes each request in your PMS.
Explore →VOICE AID3x Phone AI picks up inbound calls in a natural voice, reads the caller's reservation from your PMS, and resolves bookings, FAQs, and directions on the line — handing off warm to staff when a human should take over.
Explore →AGENTIC EMAILAgentic Email reads every incoming message, pulls the guest's reservation and your policies, drafts the reply, and sends it when the risk is low. Your team reviews the rest — with the draft and rationale already written.
Explore →GUEST MESSAGINGD3x automates guest messaging from booking confirmation to post-stay follow-up — the same agent, the same policies, the same PMS context, whether the guest writes on WhatsApp, web chat, email, SMS, or the Booking.com inbox.
Explore →AI UPSELLINGThe best moment to sell a late checkout is when the guest asks about their departure. D3x makes offers inside real conversations, priced from live PMS availability, and books the upsell in the PMS on acceptance.
Explore →OTA INBOXOTA guests expect answers before arrival, and Booking.com measures how fast you give them. D3x pulls the OTA inbox into the same AI agent that runs your other channels — with Booking.com's quirks already codified.
Explore →AI CHECK-IND3x runs the whole pre-arrival flow in conversation — check-in link, arrival time, ID collection, upsells — writes everything to the PMS, and for aparthotels and hostels, delivers the access code when the room is ready.
Explore →HOTEL GROUPSGroups like Staycity, Best Western, and Amano run D3x across their portfolios: policies configured per property, governance and reporting held centrally, and rollouts that don't restart from zero at every site.
Explore →TALK TO US
Most groups start with WhatsApp and the OTA inbox, then expand to email and voice. 30 minutes with the founder maps your phase-1.