Live across 60+ European hotel groupsNew deployments live in 3 weeksVoice agents at chain scaleAI Lobby Talk — CIO interviews on YouTubePlatform docs & changelogLive across 60+ European hotel groupsNew deployments live in 3 weeksVoice agents at chain scaleAI Lobby Talk — CIO interviews on YouTubePlatform docs & changelog
D3x

CHANGELOG

Product updates

What we shipped for European hotel groups — agents, integrations, Skills Engine, and platform depth.

Latest release · July 8, 2026

Read on Substack

July 8, 2026

D3x Invoice Resolution

Skills EngineFinanceProduction

Guests can now request, correct, and reissue their own invoices over WhatsApp or any channel — with zero staff intervention. Live first on Apaleo.

Invoice corrections, fully automated

For years, invoice corrections have been a manual back-office task: reopen the folio, update the billing details, cancel the original invoice, reissue it, and send it again — around 20 minutes per correction, and 15–20 hours a week at a busy property. D3x now resolves the whole thing. It understands the guest's request, authenticates the guest, validates updated VAT details, updates the PMS, generates the corrected invoice, and delivers the corrected PDF back to the guest — all inside your PMS, in seconds, 24/7, and in any language.

Live first on Apaleo

Invoice Resolution launches on Apaleo, with more PMS integrations to follow. Chatbots answer — D3x resolves. Special thanks to Dr. Christoph Klein, Sabrina Leuverink, and the team at McDreams Hotel GmbH for relentlessly asking us to automate invoice corrections.

May 14, 2026

Voice agents at chain scale

VoiceProduction

Production voice workflows with human handoff, per-property scripts, and full audit logging.

Voice agents at chain scale

Inbound phone AI ships with the same Skills Engine as messaging. Escalation policies, call transcripts, and decision rationale are queryable in admin.

May 1, 2026

AI Lobby Talk podcast hub

ResourcesPodcast

New podcast destination with episode archive and homepage integration.

AI Lobby Talk ✨

Three episodes live with European hotel CIOs and CTOs. Subscribe via YouTube, Substack, and RSS from the podcast page.

April 15, 2026

Platform depth pages

PlatformDocs

Full channel pages for messaging, voice, and email plus Skills Engine moat documentation.

Channel depth pages

Dedicated pages for messaging, voice, and email agents with workflow diagrams, governance cards, and customer proof blocks.

Skills Engine page

Worked examples, flywheel diagram, and comparison strip for generic AI vs D3x agents.

March 20, 2026

Integrations catalog v2

Integrations

Searchable integration grid with status badges and category filters.

Integration grid

24+ integrations across PMS, housekeeping, messaging, CRM, and operations with LIVE / IN PROGRESS badges and mailto for missing stacks.

February 1, 2026

Pricing ROI calculator

Pricing

Interactive SMB vs enterprise panels with internal planning calculator.

ROI sketch calculator

Properties × rooms × price per room with conservative, base, and upside FTE savings scenarios for procurement conversations.

January 10, 2026

Trust & procurement pack

TrustSecurity

Compliance status grid, agent safety screenshots, and document list for enterprise buyers.

Trust page

GDPR posture, SOC 2 in-progress status, subprocessors list, and downloadable procurement documents.