New episode: The Return of the Great Hotelier — with L+R HotelsLive across 60+ European hotel groupsNew deployments live in 3 weeksVoice agents at chain scaleAI Lobby Talk — CIO interviews on YouTubePlatform docs & changelogNew episode: The Return of the Great Hotelier — with L+R HotelsLive across 60+ European hotel groupsNew deployments live in 3 weeksVoice agents at chain scaleAI Lobby Talk — CIO interviews on YouTubePlatform docs & changelog
D3x
LIVE

HOUSEKEEPING INTEGRATION

Flexkeeping + D3x: AI that creates and tracks tasks in Flexkeeping.

Flexkeeping is a hotel operations and housekeeping communication platform. The Flexkeeping integration is live in production today.

OVERVIEW

What the integration does

When a guest asks for extra towels, a cot, or reports a maintenance issue, the D3x agent creates the task in Flexkeeping directly — with room number, priority, and context from the conversation — and confirms back to the guest. Your housekeeping team keeps working in Flexkeeping; the AI just removes the front-desk relay in between.

CAPABILITIES

What agents do with Flexkeeping

  • Guest service requests turned into Flexkeeping tasks with room and priority
  • Maintenance issues logged with photos and conversation context
  • Status updates relayed back to the guest when work is accepted or done
  • Escalation to the duty manager when a request breaches your thresholds
  • Full audit trail linking guest conversation to operational task

ARCHITECTURE

How it connects

Flexkeeping is connected through the D3x integration fabric — REST and webhook-driven, with per-integration observability, credential scoping, and audit logging. Integrations from the standard library are included in every plan at no extra charge, and a brand-new integration typically takes around 3 weeks once API access is granted.

FAQ

Common questions.

D3x connects to Flexkeeping through its API as part of the integration fabric. AI agents creates and tracks tasks in Flexkeeping during live guest conversations — with your policies, human-in-the-loop rules, and a full audit trail applied to every action.

RELATED

More integrations in this category.

TALK TO US

See Flexkeeping + D3x on your stack.

30 minutes with the founder — your systems, your channels, and what phase-1 looks like.