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THE D3x ENGINE
Fast, reliable and personalized
Meet the D3x engine, a revolutionary concept designed to thrive on input from guest interactions, your Property Management System, and your own knowledge base to continuously learn and optimize its capabilities. Our skill router then empowers the engine to perform a multitude of tasks called skills - setting new standards for innovation and efficiency in your operations.
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ChatGPT for hospitality
D3x Engine runs on OpenAI GPT-4T, this groundbreaking technology gives us the possibility to offer the highest level of natural language understanding and generation in the world.
Personalized Interactions
By understanding natural language and context, you can offer personalized interactions with guests. This personalization can enhance the user experience and build stronger connections with customers.
Knowledge utilization
Harness the wealth of knowledge within your operations team, our engine incorporates best practices, standard operating procedures, and historical insights which can be used for guests and training alike.
Lead Generation and Conversion
Automate lead generation by engaging with website visitors, providing information, and qualifying potential leads. It can also contribute to the conversion process by guiding users through product or service selections.
Brand Consistency
Ensure consistent messaging and information delivery, maintaining brand identity across various communication channels. This consistency contributes to building a strong and recognizable brand image.
Skill router
Skills for real life operators
Designed specifically for hospitality operators, our skills router is a game-changer in streamlining day-to-day tasks. From answering inquiries and providing recommendations to seamlessly converting bookings and beyond, our router is engineered to automate a wide range of functions.
With your personalised data set and domain expertise, GPT-4T can follow complex instructions in natural language and solve problems like detecting booking intent, switching locations and much more.
Input
I would like to make a booking from January 5th to the 10th do you have any availability?
Output
Sure! Let me check, could you tell me if your are you interested in our New York or London location?
KNOWLEDGE BASE
Runs on your knowledge
The Engine thrives on the wealth of deep insights and experiences you've accumulated, both in small nuances and major details at your property. By setting up a knowledge base AI Agent will be able to accurately and thoroughly address any questions from guests, ensuring a high level of precision and detail in its responses.
Building & Rooms
Share your knowledge about your building, neighbourhood, your history, amenities, check-in processes, room facilities and much - never answer a question about parking again.
Food, Drink & Activities
Your property and local community have a lot to offer, feed your knowledge base with all the fun and exciting things to do while guests are staying with you.
Policies
There is a lot of things your guests need to know before arrival, questions around cancelation policies, house rules and fine print can be repetitive to answer, we are happy to automate these requests with AI Agent.
Team, Mission & Vision
Let guests find out more about your mission and values, your local impact, and your team and don't ever miss an opportunity to educate and enchant your guests again.
CHANNELS
Connect your systems
Whatsapp, Instagram, SMS, Facebook, Booking.com, Google, Website chat widget
Meet your guests where they are
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Freshdesk, Zendesk, Slack, Outlook, Gmail
Work with your existing stack
Mews, Cloudbeds, Opera, Ezee,
Planet PMS
Get live data from your PMS
BENEFITS
Optimize operations over night
Feedback analysis
D3x can analyze guest feedback and reviews in real-time. This helps operators understand guest sentiments, identify areas for improvement, and respond promptly to concerns. It contributes to continuous improvement and maintaining high service standards.
Cost saving
Automation of routine tasks can lead to cost savings for operators. This includes tasks like data entry, reservation management, and basic customer inquiries, allowing staff to focus on more complex and value-added aspects of guest services.
Data-Driven Decision-Making
AI analytics provide operators with valuable insights into guest preferences, booking patterns, and operational efficiency. This data-driven approach enables operators to make informed decisions, optimize services, and tailor offerings to meet guest expectations.
Competitive Advantage
Position yourself at the forefront of industry best practices and innovation. Enabling operators to stay ahead of the competition by leveraging data-driven insights.
At D3x, safeguarding our customers' data is of utmost priority, and we adhere strictly to the regulations outlined by the General Data Protection Regulation (GDPR). We employ robust security measures to ensure the confidentiality, integrity, and availability of our customers' data. Importantly, we do not engage in training any models on your data. At D3x, we consider your data to be your own, respecting your privacy and empowering you to control, digest, learn from, and take your data with you whenever you deem fit. Our commitment to transparency and data integrity underscores our dedication to maintaining the highest standards of customer trust and privacy.