Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack AI Assistant Pricing About Get Started At D3x, we believe that every great stay begins with a conversation. A warm welcome, a thoughtful recommendation, a question answered before it’s even asked—these are the moments that turn a stay into an experience. Our vision is to bring the art of hospitality into the future , where AI-powered conversations feel as natural as speaking to a trusted host. With intelligence that anticipates needs, personalizes every interaction, and never sleeps, we are creating a world where service is seamless, effortless, and always within reach. The future of hospitality isn’t just about technology—it’s about making every guest feel heard, valued, and at home. Operational excellence Coming together from diverse corners of the globe, our team forms a vibrant tapestry of experiences rooted in India, the US, Europe, and beyond. With a combined track record of checking in 10,000 individuals from all walks of life, we boast a decade-long journey in the hospitality sector. Living and breathing the complexities of managing physical businesses, navigating guest interactions, and orchestrating the intricate tech stack required for seamless hotel operations, we understand the challenges intimately. Now, fuelled by our passion, we're thrilled to introduce AI to revolutionize our industry. Our aim is to serve you with the utmost professionalism, leveraging cutting-edge technology to bring you a hospitality experience that is both modern and exceptional. Elevating Hospitality Brands to Future Standards Meet the founders What brings together a hardcore techie, a Columbia MBA, and a designer? A shared passion for crafting the latest innovations rooted in timeless principles and always infused with beauty. We're here and ready to chat, eager to delve into the details. Feel free to drop us a direct message to say hi. Thanks for dropping by! Jason jason@d3x.ai LinkedIn > CEO Sales & Partnerships Laura laura@d3x.ai Portfolio > CPO Product & Marketing Mike mike@d3x.ai LinkedIn > CTO AI Tech Lead What Our Clients Say About Us What sets D3x apart is their commitment to innovation and customer support. Their team is always responsive, continuously improving the platform, and ensuring it meets our evolving needs. Since implementing their AI solutions, we’ve seen increased guest engagement, higher operational efficiency, and even cost savings. Payton Hillman If you're in the hospitality industry and looking to elevate your service with AI, I highly recommend D3x. They are revolutionizing hospitality, and we’re thrilled to be a part of it! #AIForHospitality #NextLevelService #SeamlessGuestExperience #HospitalityTech Max Johnson As a hospitality operator, I’ve worked with many technology solutions, but D3x has truly transformed the way we do business. Their AI-powered software has streamlined our operations, improved guest satisfaction, and helped us optimize efficiency like never before. Our team now has more time to focus on creating exceptional guest experiences while the AI handles routine tasks with speed and accuracy. Chloe Wilson Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo Team members 13 Rooms worldwide +10k Messages +500k Integrations 20 What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents AI Assistant Pricing About COMPANY Press SOCIAL Linkedin
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Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack AI Assistant Pricing About Get Started AI Agents for hospitality The future of guest service is here Intelligent and autonomous AI Agents for Hotels, Hostels, Aparthotels & Hospitality businesses Find out more Messaging Agent Phone Agent Assistant Api Agent Make every guest feel ultra accommodated & incredibly special Supercharge guest interactions and maximize staff efficiency with AI-driven automation. D3x Agents manage common guest inquiries and service requests across popular communication channels (Website chatbot, WhatsApp, Instagram, SMS, Email, and more) ensuring fast and reliable responses. Our seamless integration with your PMS and housekeeping software keeps conversations updated with live rates, availability, and service status, eliminating manual work and reducing response times. Plus, with intelligent upselling at key moments, our AI helps drive revenue by suggesting upgrades, services, and exclusive offers tailored to each guest's preferences. Andreessen Horowitz Voice Agent thesis 2025 with D3x ⚡️ Winner of best travel tech award 2024 🏆 WYSTC Phocuswire 25 hot 🔥 travel startups in 2024 Elevating hospitality brands to future standards 85% AI automation across all channels 500k AI replied to guest requests and questions 4.4 Average CSAT for AI messages (matching human) AI built for every stage of the journey Discovery phase Do you have availability next week? Chatbot , Email & Voice During booking & before arrival I need my booking confirmation, can you send it to me? During stay Where do I go today? Can I book a table at the restaurant tonight? WhatsApp & SMS After check-out Can you send me my invoice? KEY BENEFITS 01 Instant guest responses Our AI agent instantly answers guest questions about location, facilities, and amenities—responding in 100+ languages with fully customizable business rules tailored to your needs 02 Additional revenue from AI upsell Maximize revenue effortlessly—our AI agent intelligently upsells add-ons, experiences, and table bookings, ensuring guests enjoy more while boosting your bottom line 03 Reduce staff workload Our AI agent reduces staff workload by handling routine inquiries, freeing your team to focus on delivering exceptional, high-touch hospitality experiences Proactive upselling in key moments Automatically or manually send personalized messages to upsell add-ons like extra towels, late check-out, breakfast, and more Add ons AI detects leads, booking intent, and modification requests in real time—proactively driving direct bookings and maximizing revenue opportunities Bed revenue Setup or link curated experiences—spa treatments, tours and more—making it effortless for guests to explore and book directly Experiences Seamlessly integrate with OpenTable to drive restaurant bookings, ensuring maximum occupancy and a thriving dining experience for your guests Restaurant (Beta) NEXT-LEVEL CHATBOT Meet the World's Most Beautifully Designed AI Chatbot – Fully Customizable, Visually Stunning, and Seamlessly Interactive. With dynamic visuals, engaging animations, and a completely configurable interface, our chatbot isn't just smart—it’s an experience. Elevate your brand with a chatbot that looks as good as it performs. VOICE IS HERE Bringing convenience and efficiency to hospitality, one conversation at a time Find out more SECURITY Protection Top-Level Data Protection: Custom-trained open-source models with GDPR-compliant EU hosting. Permissions Enhanced security with Role-Based Access Control (RBAC) with restricted user permissions and Multi-Factor Authentication (MFA) for secure system access. Guardrails Equipped with robust guardrails, ensuring they are exclusively tailored for hospitality, providing industry-specific interactions. What Our Clients Say About Us What sets D3x apart is their commitment to innovation and customer support. Their team is always responsive, continuously improving the platform, and ensuring it meets our evolving needs. Since implementing their AI solutions, we’ve seen increased guest engagement, higher operational efficiency, and even cost savings. Payton Hillman If you're in the hospitality industry and looking to elevate your service with AI, I highly recommend D3x. They are revolutionizing hospitality, and we’re thrilled to be a part of it! #AIForHospitality #NextLevelService #SeamlessGuestExperience #HospitalityTech Max Johnson As a hospitality operator, I’ve worked with many technology solutions, but D3x has truly transformed the way we do business. Their AI-powered software has streamlined our operations, improved guest satisfaction, and helped us optimize efficiency like never before. Our team now has more time to focus on creating exceptional guest experiences while the AI handles routine tasks with speed and accuracy. Chloe Wilson Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo Team members 13 Rooms worldwide +10k Messages +500k Integrations 20 What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
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Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack AI Assistant Pricing About Get Started API Agent Plug AI into your tech stack – Your hospitality, perfected. Mews Cloudbeds Opera Optii Bookboost Booking.com Freshdesk Zendesk LikeMagic Ezee Planet PMS Apaleo (coming soon) Flexkeeping (coming soon) WhatsApp SMS Phone Website Chatbot Instagram Facebook Gmail Outlook Introducing a new engine for operators who take hospitality seriously Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Skill router AI skills for real life operators The AI automatically detects guest questions and answers by pulling knowledge from the knowledge base (KB) or through the API. Designed specifically for hospitality operators, our AI-powered skills router is a game-changer in streamlining day-to-day tasks. From answering inquiries and providing personalized recommendations to seamlessly converting bookings and beyond, our router is engineered to automate a wide range of functions, enhancing efficiency and elevating the guest experience. Property switch Live rates & availability Recommodations Personality Lead generation Switch to human Book now Booking confirmation Housekeeping request Maintenance problem Upsell With your personalised data set and domain expertise, GPT-4T can follow complex instructions in natural language and solve problems like detecting booking intent, switching locations and much more. Input I would like to make a booking from January 5th to the 10th do you have any availability? Output Sure! Let me check, could you tell me if your are you interested in our New York or London location? Connected to your Property Management System and personalised data set AI Agent shows rates and availability to your guests in real time. Input I need a room from March 25 to 27 do you have any available? Output Thanks for your message. We have one room left: 25 Mar to 27 March 2023 Double Room with view $230 per night (Total $460 inc Tax) Would you like to book this room? Recommend local businesses, links and share deep knowledge about your area, property and staff. Input Can you tell me where to go for dinner tonight? Output Most certainly! We recommend an Italian Restaurant, just around the corner from the hotel. It's open until 11pm and the owner is a friend of our team and makes the most amazing Pizzas on the planet. Just as your business reflects your style and taste, your approach to customer conservation should also embody those qualities and convey what you aspire to represent in the world. Input Talk like a pirate to my guests Output Arr matey, Shiver me timbers! We be glad to hear ye’ll be joinin’ us soon. Aye, ye can come over to the hostel as soon as ye arrive. Our reception be open 24 hours, so ye can check-in at any time. If yer room ain’t ready yet, ye can surely hang out in the common area or use our communal kitchen to cook yerself a hearty meal. We look forward to welcomin’ ye aboard! Engage with website visitors, providing information, and qualifying potential leads. It can also contribute to the conversion process by guiding users through product or service selections. Input I would like to apply for a co-living spot at your Amsterdam location Output Please share your Name, telephone number and email address, we will get in touch within 24 hours Certain matters necessitate human intervention, and with this feature, you have the capability to step in and address concerns at every stage of the conversation. Input Is it possible to talk to a real human? Output Please wait we are connecting you with one of our staff members. Upon recognizing a booking intent, the AI Agent presents a booking link to the guest. This functionality ensures a boost in direct bookings, contributing to enhanced reservation efficiency. Input I would like to select option 3 Output To lock in the best rates click on following link to complete your booking. www.directbookinglink.com /bellavistahotel/booking654534029/ Our AI agent automatically detects when a guest requests a booking confirmation during their chat, streamlining the process. With just a simple conversation, the AI instantly sends the booking details, ensuring a smooth and efficient experience for both the guest and your team. Input Can you send me my booking confirmation? Output Sure, please provide your Last and First Name and your date of check-in? The AI agent automatically detects when a guest makes a housekeeping request during their chat, ensuring immediate attention. It instantly logs the request and notifies the appropriate team, streamlining the process for a faster and more efficient service. Input Can I get two towels and water? Output Your request has been logged, one of our staff members will delivery two towels and a couple of water bottles to room 101. Thank you. When a guest reports a maintenance issue in the room, the AI agent swiftly identifies the problem and records the request. It first attempts to resolve the issue by offering solutions from your knowledge base, and if the problem persists, it immediately alerts the maintenance team, ensuring a fast and efficient resolution. Input The AC in the room is not working! Output Sure! Please try closing both the balcony door and the main door. The AC should start working immediately once they're fully closed. Let me know if that resolves the issue! AI agents can automatically detect when a guest requests an item, service, or shows interest in an upsell or add-on, offering personalized recommendations in real time. This seamless integration feels magical, providing an intuitive, proactive experience that anticipates guest needs and boosts revenue effortlessly. Input Hi, what can I do today? Output "We have a few exciting activities today! How about indulging in a relaxing spa treatment or booking a spot for our exclusive rooftop dinner? If you're looking for something more adventurous, I can arrange a guided tour of the local area. Let me know if you'd like more details on any of these! Made for medium to large hospitality chains Our platform is designed specifically for medium to large-scale hospitality chains. We provide a seamless automation experience for guest communication, streamlining operations and enhancing guest satisfaction across all properties. From booking inquiries and customer service to upselling and compliance, D3x ensures a consistent, efficient, and secure experience for both guests and staff. Brand vs. property Properties have their own characteristics, needs, and operational challenges. These can vary based on factors like location, size, target audience, and the services offered. Our AI Agent understands these differences and is designed to adapt to the specific requirements of each property within the chain. KPI tracking & reporting Monitor the performance of your properties and the AI agent’s interactions with detailed reports. Track KPIs such as guest satisfaction scores, response times, conversion rates, and revenue generated from upselling to evaluate service quality and improve operations. Seamless integration with tech stack Our AI integrates effortlessly with your existing property management systems, booking platforms, housekeeping software and CRMs via API, ensuring live rates, availability, and real-time updates across all locations. Business rules Business rules in our platform allow you to automate and optimize guest interactions by setting online and offline hours, ensuring inquiries are routed to the correct department at the right time. For instance, during online hours, guests can receive immediate AI responses or be escalated to live agents as needed, while offline hours allow the AI to handle requests and promise follow-up during business hours. KNOWLEDGE BASE Runs on your knowledge The Engine thrives on the wealth of deep insights and experiences you've accumulated, both in small nuances and major details at your property. By setting up a knowledge base AI Agent will be able to accurately and thoroughly address any questions from guests, ensuring a high level of precision and detail in its responses. Building & Rooms Share your knowledge about your building, neighbourhood, your history, amenities, check-in processes, room facilities and much - never answer a question about parking again. Food, Drink & Activities Your property and local community have a lot to offer, feed your knowledge base with all the fun and exciting things to do while guests are staying with you. Policies There is a lot of things your guests need to know before arrival, questions around cancelation policies, house rules and fine print can be repetitive to answer, we are happy to automate these requests with AI Agent. Team, Mission & Vision Let guests find out more about your mission and values, your local impact, and your team and don't ever miss an opportunity to educate and enchant your guests again. BENEFITS Optimize operations over night Feedback analysis D3x can analyze guest feedback and reviews in real-time. This helps operators understand guest sentiments, identify areas for improvement, and respond promptly to concerns. It contributes to continuous improvement and maintaining high service standards. Cost saving Automation of routine tasks can lead to cost savings for operators. This includes tasks like data entry, reservation management, and basic customer inquiries, allowing staff to focus on more complex and value-added aspects of guest services. Data-Driven Decision-Making AI analytics provide operators with valuable insights into guest preferences, booking patterns, and operational efficiency. This data-driven approach enables operators to make informed decisions, optimize services, and tailor offerings to meet guest expectations. Competitive Advantage Position yourself at the forefront of industry best practices and innovation. Enabling operators to stay ahead of the competition by leveraging data-driven insights. SECURITY Protection Top-Level Data Protection: Custom-trained open-source models with GDPR-compliant EU hosting. Permissions Enhanced security with Role-Based Access Control (RBAC) with restricted user permissions and Multi-Factor Authentication (MFA) for secure system access. Guardrails Equipped with robust guardrails, ensuring they are exclusively tailored for hospitality, providing industry-specific interactions. 🦾 Automate 85% of messages and calls overnight, deliver human-level responses with a 4.4 CSAT score, and save up to 30 hours a week per property. Plus, unlock the potential to add over 40 euros more per room/month Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
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Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack AI Assistant Pricing About Get Started Make it a conversation not a transaction By harnessing the power of AI, we are not only adapting to guest expectations but also anticipating and fulfilling their desires before they even articulate them. From personalized recommendations to seamless check-ins and intuitive services, AI is redefining the hospitality experience. 24/7 in every language Always on Learns from, and adapts to your guests needs Personalized Recommend activities that matter to your community Ultra local Infuse your personality into every line Sounds like you Get your own AI Agent Stay ahead of the curve Understands complex questions Feels like a human not like a bot Chat on all common channels like Whatsapp, Instagram or Email Draws knowledge from different sources simultaneously Shares live rates or recommends activities WhatsApp WhatsApp AI agents can enhance customer interactions with interactive messaging, including buttons, images, and quick replies, creating a seamless and engaging experience. SMS AI-powered SMS agents can create engaging, interactive experiences using short links, keyword responses, and automation to enhance hospitality services. Instagram & Facebook By using AI-driven automation on Instagram & Facebook, hospitality brands can engage guests, increase conversions, and provide seamless customer service—all while reducing staff workload. Works with all your channels Proactive upselling in key moments Automatically or manually send personalized messages to upsell add-ons like extra towels, late check-out, breakfast, and more Add ons AI detects leads, booking intent, and modification requests in real time—proactively driving direct bookings and maximizing revenue opportunities Bed revenue Setup or link curated experiences—spa treatments, tours and more—making it effortless for guests to explore and book directly Experiences Seamlessly integrate with OpenTable to drive restaurant bookings, ensuring maximum occupancy and a thriving dining experience for your guests Restaurant (Beta) +60% Guest engagement AI-driven suggestions blend smoothly into conversations, making upselling feel like a helpful service rather than a sales pitch €40 More revenue per room/per month AI suggests upgrades like room enhancements, or dining experiences, maximizing revenue opportunities. 85% Automation rate Answer every message and reduces staff workload while ensuring consistent, optimized sales efforts. 4.4 CSAT rating (matching human) The AI agent delivers human-level quality responses, making it the perfect solution for the hospitality industry. Templates Easily set up customizable templates for CSAT scores, pre-check-in, in-house, and post-stay messages all within our platform. These templates are fully adaptable, allowing you to personalize content and timing based on your needs. Whether triggered by specific timeframes or guest interactions, these messages can be automatically sent across any communication channel, ensuring a seamless, consistent guest experience at every stage of their journey. CSAT Collect Customer Satisfaction (CSAT) scores from guests after both AI and human interactions, providing valuable feedback to continuously improve service and guest experiences. Time triggered Pre check-in Send personalized booking confirmations, location details, arrival instructions, parking information, and much more. Time triggered In-house Provide guests with real-time updates and information during their stay. Whether it's details about on-site amenities, special offers, restaurant hours, or upcoming events. Time triggered Post check-out Send personalized messages with thank-you notes, feedback requests, loyalty program offers, or promotions for future bookings. Time triggered NEXT-LEVEL AI CHATBOT Meet the World's Most Beautifully Designed AI Chatbot – Fully Customizable, Visually Stunning, and Seamlessly Interactive. With dynamic visuals, engaging animations, and a completely configurable interface, our chatbot isn't just smart—it’s an experience. Elevate your brand with a chatbot that looks as good as it performs. Just connect your tech stack We integrate seamlessly with your entire tech stack via API, allowing our AI to pull live rates and availability, log guest requests, and automatically send booking or payment confirmations—ensuring a smooth and efficient experience from start to finish mews booking.com freshdesk cloudbeds slack opera likemagic optii bookboost zendesk apaleo (coming soon) Your stack Your stack flexkeeping (coming soon) INBOX One inbox for all your messages Inbox a tool for managing communications, staying informed, and making data-driven decisions to enhance the overall efficiency and performance of your property. Inbox seamlessly integrates with various communication channels, including email, social media, and messaging apps. This ensures a unified and consistent guest experience across all platforms. 01 Analyze guest preferences and behaviors, allowing for the creation of AI generated tags and summaries. This information can then be used to offer tailored recommendations, special offers, and customized services. 02 Inbox can scale to handle increased guest volumes without a linear increase in operational costs. This scalability is particularly valuable during peak seasons. 03 Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
 STAY CONNECTED Get the latest news & updates Sign Up info@d3x.ai © 2025 by D3x Created in San Francisco

Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack API Agents AI Assistant Pricing About Get Started Terms of service Introduction Thank you for choosing Akin Labs, Inc. and its subsidary Akin Community Pvt. Ltd. (collectively “D3x”, “Company”, “we”, “us”, or “our”). The Company maintains a Platform (“Platform”) that allows users to interact with each other and provides artificial intelligence (“AI”) services to offer automated guest communications and bookings for hospitality operators (collectively, the "Services"), through its website located at https://d3x.ai and https://akin.community/ (collectively, the “Website”). These Terms of Service (“Agreement,” or “Terms of Service”) apply to any use of and access to our Services, Platform, and/or our Website by you and/or your agents (collectively, “you”). When you use our Services, you are agreeing to our Terms of Service and Privacy Policy , incorporated herein, as these documents contain important information regarding your legal rights and obligations. THIS DOCUMENT, THE TERMS OF SERVICE, IS A LEGAL AGREEMENT BETWEEN THE COMPANY AND YOU WHICH GOVERNS YOUR USE OF THE COMPANY’S SERVICES, PLATFORM, AND/OR WEBSITE. YOUR USE OF THE SERVICES, PLATFORM, AND/OR WEBSITE CONSTITUTES YOUR ACCEPTANCE OF AND AGREEMENT TO ALL OF THE TERMS AND CONDITIONS IN THESE TERMS OF SERVICE AND THE PRIVACY POLICY INCORPORATED HEREIN; AND YOUR REPRESENTATION THAT YOU ARE AT LEAST 16 YEARS OF AGE OR OLDER. IF YOU OBJECT TO ANYTHING IN THESE TERMS OF SERVICE, YOU ARE NOT PERMITTED TO USE THE SERVICES. If you accept these Terms of Service and use the Services on behalf of a company, organization, or other legal entity, you represent and warrant to the Company that you have full power and authority to do so. PLEASE BE ADVISED THAT THESE TERMS OF SERVICE CONTAIN PROVISIONS THAT GOVERN HOW YOU CAN BRING CLAIMS BETWEEN YOU AND THE COMPANY, INCLUDING THE ARBITRATION AGREEMENT BELOW . THESE TERMS OF SERVICE OUTLINE HOW SUCH CLAIMS ARE RESOLVED, INCLUDING, WITHOUT LIMITATION, ANY CLAIMS THAT AROSE OR WERE ASSERTED BEFORE THE EFFECTIVE DATE OF THESE TERMS OF SERVICE. PLEASE REVIEW THE ARBITRATION AGREEMENT HEREIN CAREFULLY, AS IT REQUIRES YOU TO RESOLVE ALL DISPUTES WITH THE COMPANY ON AN INDIVIDUAL BASIS AND, WITH LIMITED EXCEPTIONS, THROUGH FINAL AND BINDING ARBITRATION. YOU ARE WAIVING YOUR RIGHT TO SEEK RELIEF IN A COURT OF LAW AND TO HAVE A JURY TRIAL ON YOUR CLAIMS. FINALLY, PLEASE BE ADVISED THAT SHOULD YOU HAVE AN OFFLINE WRITTEN OR ORAL AGREEMENT WITH THE COMPANY, THESE TERMS OF SERVICE SHALL GOVERN IN THE EVENT OF A DIFFERENCE OR DISCREPANCY IN LEGAL TERMS. Effective Date This Agreement is effective (“Effective Date”) on the date you first access or use the Services and/or the Website, whichever is earlier. Company may amend this Agreement related to its Services from time to time. Amendments will be effective upon the posting of such updated Terms of Service at this location. Your continued access or use of the Services after such posting constitutes your consent to be bound by the operative Terms of Service. Agreement to use the Platform The following provisions govern the use of the Company’s Website, Platform, and/or Services: (1) You understand and intend that this Agreement is a legally binding agreement and the equivalent of a signed, written contract; (2) You will use Company’s Website, Platform, and/or Services in a manner consistent with applicable laws and regulations and in accordance with the terms and conditions in this Agreement as it may be amended by the Company from time to time; and (3) You understand, accept, and have received this Agreement and its terms and conditions, and acknowledge and demonstrate that you can access this Agreement The Company’s License to You The Company grants you a single, non-exclusive, non-transferable and limited personal license to access and use Company’s Platform. This license is conditioned on your continued compliance with the terms and conditions in this Agreement. If you do not agree with the terms and conditions in this Agreement, please discontinue all further use of the Services. You may not rent, lease, lend, sell, transfer, redistribute, or sublicense Company’s Platform, Website, and/or Services. You may not copy, decompile, reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works relating to Company’s Platform, Services, and/or Website, inclusive of any AI technology, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components). Your License to the Company Any communications or material of any kind that you email, post, or otherwise transmit to the Company, including data, questions, comments, or suggestions (your “Communications”) will become the property of the Company. You hereby grant a license to the Company to use any ideas, concepts, know-how, or techniques contained in your Communications for any purpose including, but not limited to, developing and marketing products using such information. Electronic Signatures You agree to be bound by any affirmance, assent, or agreement you transmit to the Company, including but not limited to any consent you give to receive communications from the Company solely through electronic transmission. You agree that, when in the future you click on an “I agree,” “I consent” or other similarly worded “button” or entry field, your agreement or consent will be legally binding and enforceable and the legal equivalent of your handwritten signature. Furthermore, you hereby waive any rights or requirements under any laws or regulations in any jurisdiction that require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable law. Use Restrictions In addition to all provisions set forth elsewhere in the Terms of Service, the following requirements apply to your use of the Services: You will not collect or store personal data about other individual users (“Users”) of the Services or Website. You will not use the Services for any commercial purpose not expressly approved by the Company in writing. You will not upload, post, email, or otherwise transmit any material that contains viruses or any other computer code, files, or programs which might interrupt, limit, or interfere with the functionality of any computer software or hardware or telecommunications equipment. You agree to comply with all applicable laws when accessing or using the Services, and you may only access or use the Services for lawful purposes. If you offer, advertise, or display your goods or services via the Company’s Platform, whether or not the actual transaction takes place through Company (“Seller Users”), you agree to not misrepresent your goods or services offered or otherwise provide false information in connection to your use of Company’s website or Platform, including to other users. You agree there is no relationship of employment, agency, or partnership between you and the Company, absent a separate written agreement. Seller Users Users may connect with Seller Users through the use of Company’s technology, including its Website, Platform, and/or AI chat function. In using Company’s Services, you acknowledge and accept that Company merely provides Users with the technical infrastructure to facilitate connections between its users, but Company does not control, monitor, moderate or inspect the products or services exchanged by Users of the Company’s Platform. Company makes no representations or warranties regarding the products or services made available by third party Users of its Platform. As such, the Company encourages its Users to exercise independent judgment relating to Seller Users and read the information provided by Seller Users about the terms of sale, characteristics, and technical specifications of the product or services offered by the Seller User. Company is not a party to any agreements made between its users. In using Company’s Services, you agree Company bears no liability in connection with agreements made between its users, including products or services offered by Seller Users. Company does makes no representations or warranties about any of its users’ legal capacity or ability to complete a transaction and pay associated costs. All Users agree they are solely responsible for any offers or purchases made by them with other Users of D3x’s Services, including any obligations resulting therefrom. Company does not intermediate, moderate, promote or intervene in interactions, agreements or transactions between its Users and therefore bears no liability for any such interactions among its users, including the performance of any users’ obligations . Security of Data Transmission and Storage Electronic communications may not always be encrypted. You acknowledge that there is a risk that data, including email, electronic communications, and personal data, may be accessed by unauthorized third parties when communicated between you and the Company or between you and other parties. Company and its affiliates, and agents are permitted, but not obligated, to review or retain your Communications. The Company may monitor your Communications to evaluate the quality of service you receive, your compliance with these Terms, the security of the Services offered to ensure compliance with existing laws or regulations, or as necessary to investigate or resolve a complaint, dispute or conflict. You agree that such monitoring activities will not entitle you to any cause of action or other right with respect to the manner in which the Company or its affiliates or agents monitor your Communications and enforces or fails to enforce the terms of the Agreement. In no event will the Company or any of its affiliates or agents be liable for any costs, damages, expenses, or any other liabilities incurred by you as a result of monitoring activities by the Company or its affiliates or agents. Hyperlinks Company may provide links to other sites via its Website, Platform, or through its AI chat services. The Company does not control such other sites, and the Company and its affiliates and agents make no representations whatsoever concerning the content, accuracy, security or privacy of those sites. The fact that the Company has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation with respect to such site, its owners or its providers. There are risks in using any information, software, or products found on the Internet, and the Company cautions you to make sure you understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet. You agree that under no circumstances will you hold the Company or its affiliates or agents liable for any loss or damage caused by use of or reliance on any content, goods, or services available on other sites. Ownership Rights The Company’s Website, Platform, and Services and all rights therein are and shall remain the property of the Company or its licensors and is protected by United States copyright and trade secret laws and international treaty provisions. All trademarks, services marks, trade names, logos, and icons are proprietary to the Company or its affiliates or agents. Nothing in these Terms nor your use of the Services convey or grant to you any rights in or related to the Services except for the limited use license granted herein. Nothing contained in Company’s Services should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark without the written permission of the Company or such third party that may own such trademarks. Your use of the trademarks displayed on Company’s Website or via the content provided by its Services, except as provided herein, is strictly prohibited. You are prohibited from using or authorizing the use of these images unless specifically permitted under the Agreement. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, or other regulations and statutes. Fees The Company uses automatic renewal subscriptions for its Services. Information about the a) renewal period, b) termination details and c) termination notice can be found in the relevant section of these Terms. Upon notice to you, the Company may increase any fees specified in connection with its Services. Fees do not include any taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, accessible by any jurisdiction (collectively, “Taxes”). You are responsible for paying all Taxes associated with purchases and transactions under this Agreement. Unless otherwise stated, these Terms also apply to transactions as between Company’s Platform users. As mentioned in the Privacy Policy, which is fully incorporated by reference herein, the Company uses a third party payment processor, Stripe, Apple Pay, Google Pay, Coinbase Commerce, and Paypal (collectively, “Third Party Payment Processors”) to process payments on its Website for Services rendered. These Third-Party Payment Processors process your payment information in accordance with their own respective privacy policies. The Company does not store or save your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations. By purchasing the Services of the Company, you herein agree to the Privacy Policy and Legal Terms of Company’s Third-Party Payment Processors. You may pay by credit card by way of the Company’s Third-Party Payment Processors. You agree that you have read and agreed to the Third-Party Payment Processors’ Privacy Policies and Terms of Service located on each of their websites, and you agree not to file a credit or debit card chargeback with regard to any amount of fees charged in connection with the Services. Instead, you agree to abide by the dispute resolution procedures outlined herein, below. Account By creating an online account with the Company on its Website ("Account"), you are granted a right to use the Services provided by the Company subject to the restrictions set forth in these Terms of Service and the Privacy Policy, incorporated by reference herein. Our Account registration process will ask you for information including your name, email and or physical address, phone number, etc. (“Personal Information”) and the use of such Personal Information will be subject to our Privacy Policy. By registering for an Account, you agree to provide true, accurate, current and complete information about yourself as prompted by the registration process. You further agree that you will not knowingly omit or misrepresent any material facts or information, and that you will promptly enter corrected or updated information in your Account, or notify us in writing regarding your corrected or updated information. Accounts registered by bots or any other automated methods are not permitted We may verify your provided information, as required for your use of and access to the Services. You agree to maintain your Account solely for your own use. You agree that you will not allow another person to use your Account. We reserve the right to suspend or terminate the Account of any User who provides inaccurate, untrue, or incomplete information, or who fails to comply with the account registration requirements or who otherwise breaches the terms set forth in this Terms of Service or the Privacy Policy, incorporated herein. You are solely and entirely responsible for maintaining the confidentiality of your Account, and for any charges, damages, liabilities or losses incurred or suffered as a result of your failure to do so. Furthermore, you are solely and entirely responsible for any and all activities that occur under your Account, including any charges incurred relating to Company’s Services for any charges to Seller Users, whether or not the actual transaction takes place through Company. The Company is not liable for any harm caused by or related to the theft of your Account, your disclosure of your Account, or your authorization to allow another person to access or use the Services using your Account. You agree to immediately notify us of any unauthorized use of your Account or any other breach of security known to you. You acknowledge that the complete privacy of your data and messages transmitted while using the Services and/or the Website cannot be guaranteed in the event of breach. Links to Third-Party Accounts As part of the functionality of the Services, and pursuant to our Privacy Policy, which is incorporated herein, we offer you the option to link your Account with online accounts you may have Google ("Third Party Account") by either: (i) providing your Third Party Account login information through the Services; or (ii) allowing the Company to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. You represent that you own and are entitled to disclose your Third Party Account login information to the Company and/or grant the Company access to your Third Party Account (including, but not limited to, for use for the purposes described herein), without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account. The Company will not pay any fees or be subject to any usage limitations imposed by such third party service providers. By granting the Company access to any Third Party Accounts, you understand that (i) the Company may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the "SNS Content") so that it is available on and through the Services via your Account, including without limitation any friend lists, and (ii) the Company may submit and receive additional information to your Third Party Account to the extent you are notified when you link your Account with the Third Party Account. Please note that if a Third Party Account or associated service becomes unavailable or the Company's access to such Third Party Account is terminated by the third party service provider, then SNS Content may no longer be available on and through the Services. Depending on the Third Party Accounts you choose to link with the Website, and subject to the privacy settings that you have set in the Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your Account on the Website. Depending on your privacy settings, the Company may access your contacts associated with a Third Party Account, solely for the purposes of identifying and informing you of those contacts who have also registered to use the Services and/or Website, unless you expressly tell us not to do so in writing. Finally, you will have the ability to disable the connection between your Account and your Third Party Accounts at any time. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE THIRD PARTY SERVICE PROVIDERS ASSOCIATED WITH YOUR THIRD PARTY ACCOUNTS IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH THIRD PARTY SERVICE PROVIDERS. The Company makes no effort to review SNS Content by any Third Party Accounts for any purpose, including but not limited to, for accuracy, legality or non-infringement, and the Company is not responsible for any SNS Content by Third Party Accounts. Prohibited Uses You may use the Services and/or Website only for lawful purposes and in accordance with these Terms of Services. You agree not to use the Services and/or Website: Access or use the content in order to build a similar or competitive service or product. In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries). To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services and/or Website, or which, as determined by us, may harm the Company or Users of the Services and/or Website, or expose them to liability. Use the Services and/or Website in any manner that could disable, overburden, damage, or impair the site or interfere with any other party's use of the Website, including their ability to engage in real time activities through the Website. Use any robot, spider, or other automatic device, process, or means to access the Services and/or Website for any purpose, including monitoring or copying any of the material on the Website. Use any manual process to monitor or copy any of the material on the Services and/or Website, or for any other purpose not expressly authorized in these Terms of Services, without our prior written consent. Use any device, software, or routine that interferes with the proper working of the Services and/or Website. Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful. Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Website, the server on which the Website is stored, or any server, computer, or database connected to the Services and/or Website. Attack the Services and/or Website via a denial-of-service attack or a distributed denial-of-service attack. Otherwise attempt to interfere with the proper working of the Website. Termination The Company reserves the right, in its sole discretion, to terminate your limited use license for Company’s Services if you violate these Terms of Service or for any reason or no reason at any time, including the suspension of your access to Website, and your Account if you: (a) have violated the terms of these Terms of Service, any other agreement you have with the Company; (b) pose an unacceptable credit or fraud risk to us or Users; (c) provide any false, incomplete, inaccurate, or misleading information or otherwise engage in fraudulent or illegal conduct; or (d) for any other reason in the Company's sole discretion. If your Account is terminated or suspended for any reason or no reason, you agree: (a) to continue to be bound by these Terms of Service; (b) to immediately stop using the Services, (c) that any licenses granted to you under these Terms of Service shall end; (d) that we reserve the right (but have no obligation) to hide or delete all of your information and account data stored on our servers, in accordance with the Privacy Policy; and (e) that the Company shall not be liable to you or any third party for termination or suspension of access to the Services or for deletion or hiding of your information or account data. You agree that the Company may retain and use your information and account data as needed to comply with investigations and applicable law, and as indicated in the Company’s Privacy Policy. However, we will not be liable to you for compensation, reimbursement, or damages in connection with your use of the Services, or in connection with any termination or suspension of the Services. Any termination of these Terms of Service does not relieve you of any obligations to pay any Fees or costs accrued prior to the termination and any other amounts owed by you to us, and you agree to hold Company harmless from and against any damages, claims, or liability arising from your loss of access to Company’s Services in the event of your rights to such Services are suspended or terminated, as provided herein. Fees/Payment Processing Users of the Services will be required to provide their credit card or bank account details to the Company vis a vis its Third-Party Payment Processors to process payment(s). The Company collects, analyzes and relays information to allow the Third Party Service Providers to process these payment(s). You authorize us to process payment(s) for the Services, using the payment information you have supplied. Specifically, you will be required to provide your credit card or bank account details to the Company and/or the Third-Party Payment Processors to process payment(s) for the Services. You agree to provide the Company and/or the Third-Party Payment Processors with accurate and complete information about you and/or your business; and you authorize the Company to share it and any transaction information related to your use of the Services and/or Website with the Third-Party Payment Processors for the purpose of processing payment(s), including but not limited to the service fees owed to Company for the use of the Service. The Company reserves the right, in its sole discretion (but not the obligation), to: (i) place on hold any payment and out of pocket expenses; and/or (ii) refund, provide credits or arrange for the third-party service provider to do so, as necessary. If you believe a payment has been processed in error, you must provide written notice to the Company and the relevant Third-Party Payment Processor within thirty (30) days after the date of payment specifying the nature of the error and the amount in dispute. If notice is not received by the Company and the relevant Third-Party Payment Processor within such a thirty (30) day period, the payment will be deemed final and valid. The Company is not liable for any losses relating to chargebacks, fraudulent charges, or other actions by any User that are deceptive, fraudulent or otherwise invalid. By using the Services, you hereby release the Company from any liability arising from fraudulent actions. You will also use best efforts to promptly notify the Company of any fraudulent actions which may affect the Services. The Company reserves the right, in its sole discretion, to terminate the account of any User that engages in, or enables any other User to engage in, fraudulent actions. While the Company takes what it believes to be reasonable efforts to ensure secure transmission of your information to Third-Party Payment Processors the Company is not responsible for any fees or charges assessed by the relevant Third-Party Payment Processors it may use to do business online, or any errors in the processing of payment(s) by Third-Party Payment Processors including any errors that result from third-party negligence, improper transmission of payment information, your mistaken submission of payment information, or your submission of erroneous payment information. Your sole recourse is with the relevant Third-Party Payment Processor which processed the payment(s). Links to Other Websites As described in the Privacy Policy, incorporated herein, the Services may contain links to third-party websites, such as but not limited to Whatsapp, that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites. In addition, the Company will not and cannot censor or edit the content of any third-party site. By using the Services, you expressly relieve the Company from any and all liability arising from your use of any third-party website that is referenced or linked on our Website. Links to this Website We grant you a limited, non-exclusive, revocable, non-assignable, personal, and non-transferable license to create hyperlinks to the Website and/or Services, so long as: (a) the links only incorporate text, and do not use any trademarks, (b) the links and the content on your website do not suggest any affiliation with the Company or cause any other confusion, and (c) the links and the content on your website do not portray the Company or its products or Services in a false, misleading, derogatory, or otherwise offensive matter, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third party or are otherwise objectionable to the Company. The Company reserves the right to suspend or prohibit linking to the Website and/or Services for any reason, in its sole discretion, without advance notice or any liability of any kind to you or any third party. Intellectual Property Rights As discussed in the Company’s Privacy Policy, incorporated herein, the Company owns all right, title and interest in and to the Services, the Company data and Aggregated Data, including, without limitation, all intellectual property rights therein. Subject to the limited rights expressly granted to you under this Agreement and the Privacy Policy, the Company reserves all rights, title and interest in and to the Services, the Company data and Aggregated Data, including, without limitation, all related intellectual property rights. The Company’s service marks, logos and product and service names are owned by the Company. You agree not to display or use any of the Company marks in any manner without the Company’s express prior written permission. In addition, any trademarks, service marks and logos associated with a third party offering may be the property of the third-party provider, and you should consult with their trademark guidelines before using any of their marks. Any information and data that you submit to the Website or in connection with the Services must not violate the intellectual property rights of third parties. Finally, as specified in the Company’s Privacy Policy, you grant us a license to use your customer feedback in connection with providing the Services and for general marketing purposes, unless you notify us otherwise in writing. No Submission of Unsolicited Ideas and/or Materials In your communications with the Company, please keep in mind that we do not seek any unsolicited ideas or materials for products or services, or even suggested improvements to products or services, including, without limitation, ideas, concepts, inventions, or designs for music, websites, apps, books, scripts, screenplays, motion pictures, television shows, theatrical productions, software or otherwise (collectively, "Unsolicited Ideas and Materials"). Any Unsolicited Ideas and Materials you post on or send to us via the Website are deemed User Content and licensed to us as set forth below. In addition, the Company retains all of the rights held by members of the general public with regard to your Unsolicited Ideas and Materials. The Company’s receipt of your Unsolicited Ideas and Materials is not an admission by the Company of their novelty, priority, or originality, and it does not impair the Company’s right to contest existing or future intellectual property rights relating to your Unsolicited Ideas and Materials. DMCA Notice The Company will respond appropriately to notices of alleged copyright infringement that comply with the U.S. Digital Millennium Copyright Act ("DMCA"), as set forth below. If you own a copyright in a work (or represent such a copyright owner) and believe that your (or such owner's) copyright in that work has been infringed by an improper posting or distribution of it via the Service, then you may send us a written notice that includes all of the following: (i) a legend or subject line that says: "DMCA Copyright Infringement Notice"; (ii) a description of the copyrighted work that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (iii) a description of where the material that you claim is infringing or is the subject of infringing activity is located that is reasonably sufficient to permit us to locate the material (please include the URL of the Website on which the material appears); (iv) your full name, address, telephone number, and e-mail address; (v) a statement by you that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; (vi) a statement by you, made under penalty of perjury, that all the information in your notice is accurate, and that you are the copyright owner (or, if you are not the copyright owner, then your statement must indicate that you are authorized to act on the behalf of the owner of an exclusive right that is allegedly infringed); and (vii) your electronic or physical signature. The Company will only respond to DMCA Notices that it receives by mail, e-mail, or facsimile at the addresses set forth in the “Notice” section of this Agreement. It is often difficult to determine if your copyright has been infringed. The Company may elect to not respond to DMCA Notices that do not substantially comply with all of the foregoing requirements, and the Company may elect to remove allegedly infringing material that comes to its attention via notices that do not substantially comply with the DMCA. Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability. We may send the information that you provide in your notice to the person who provided the allegedly infringing work. That person may elect to send us a DMCA Counter-Notification. Without limiting the Company's other rights, the Company may, in appropriate circumstances, terminate a repeat infringer's access to the Services, Website, and/or any other website owned or operated by the Company. Counter-Notification If access on to the Company’s Services to a work that you submitted to the Company is disabled or the work is removed as a result of a DMCA Notice, and if you believe that the disabled access or removal is the result of mistake or misidentification, then you may send us a DMCA Counter-Notification to the addresses above. Your DMCA Counter-Notification should contain the following information: (i) a legend or subject line that says: "DMCA Counter-Notification"; (ii) a description of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (please include the URL of the Website from which the material was removed or access to it disabled); (iii) a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled; (iv) your full name, address, telephone number, e-mail address, and the username of your account; (v) a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if the address is located outside the U.S.A., to the jurisdiction of the United States District Court for the Central District of California), and that you will accept service of process from the person who provided DMCA notification to us or an agent of such person; and (vi) your electronic or physical signature. Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability. If we receive a DMCA Counter-Notification, then we may replace the material that we removed (or stop disabling access to it) in not less than ten (10) and not more than fourteen (14) business days following receipt of the DMCA Counter-Notification. However, we will not do this if we first receive notice at the addresses above that the party who sent us the DMCA Copyright Infringement Notice has filed a lawsuit asking a court for an order restraining the person who provided the material from engaging in infringing activity relating to the material on the Service. You should also be aware that we may forward the Counter-Notification to the party who sent us the DMCA Copyright Infringement Notice. Data Ownership and Usage As specified in the Company’s Privacy Policy, incorporated herein, we will own all Aggregated Data, and the Privacy Policy will govern how we collect and use Personal Information that is submitted through the Services. By accessing or using the Services, you agree that you have read and accept our Privacy Policy. You may provide your content to the Services to receive content generated by the Services based on your content (“Generated Content”). You will retain ownership of all Generated Content, subject to applicable law. Company assigns to you all of its right, title, and interest in and to Generated Content, as long as you comply with the terms of this Agreement. The Company may use the Generated Content to provide and maintain the Services, as well as to comply with applicable law and enforce Company policies. However, you are solely responsible for the Generated Content, including ensuring that it does not violate any applicable laws or the terms of this Agreement. As explained in our Privacy Policy, we have controls in place to prevent outside parties from stealing or accessing your data and Personal Information, but they are not foolproof. Please exercise caution when disclosing any Personal Information while using our Website. We will notify one another if either of us becomes aware that your data and/or Personal Information has been compromised. You are solely responsible for resolving disputes regarding ownership or access to your data, including those involving any current or former owners, co-owners, employees or contractors of your business. You acknowledge and agree that the Company has no obligation whatsoever to resolve or intervene in such disputes. Personal Information As outlined in the Company’s Privacy Policy, incorporated herein, we will protect your Personal Information and disclose it only in a limited number of circumstances. We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, or disclosure. However, we cannot guarantee that unauthorized third parties will never be able to thwart those measures, or use your Personal Information for improper purposes. You acknowledge that you provide your Personal Information at your own risk. HIPAA The Health Insurance Portability and Accountability Act (“HIPAA”) imposes rules to protect certain personal health information. You should not share any protected health information, or any information that relates to the past, present or future physical or mental health or condition of an individual; the provision of health care to an individual; or the past, present or future payment for the provision of health care to an individual. The Services and this Website are not intended to be used to communicate protected health information, nor comply with HIPAA. If you do share any protected health information, you do so at your own risk. Disclaimer/No Warranties TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, AND SPECIFICALLY DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF TITLE, NON-INFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT TO THE SERVICES AND/OR THIS WEBSITE OR WITH RESPECT TO PRODUCTS OR SERVICES OFFERED BY COMPANY’S THIRD PARTY PLATFORM USERS. THE COMPANY DOES NOT WARRANT THAT YOUR USE OF THE SERVICES AND/OR THIS WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT THE SERVICES ARE OR WILL REMAIN UPDATED, COMPLETE OR CORRECT, OR THAT THE SERVICES, PLATFORM, AND/OR WEBSITE WILL MEET YOUR REQUIREMENTS OR THAT THE SYSTEMS THAT MAKE THE SERVICES AVAILABLE (INCLUDING WITHOUT LIMITATION THE INTERNET, OTHER TRANSMISSION NETWORKS, AND YOUR LOCAL NETWORK AND EQUIPMENT) WILL BE UNINTERRUPTED OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICES AND ANY PRODUCTS AND THIRD PARTY MATERIALS ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND SOLELY FOR YOUR USE IN ACCORDANCE WITH THIS AGREEMENT. ALL DISCLAIMERS OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) ARE MADE ON BEHALF OF BOTH THE COMPANY AND ITS AFFILIATES AND THEIR RESPECTIVE SHAREHOLDERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, REPRESENTATIVES, CONTRACTORS, LICENSORS, SUPPLIERS AND SERVICE PROVIDERS (COLLECTIVELY, THE “COMPANY PARTIES”). Indemnification You agree to indemnify, defend, and hold harmless the Company and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners and employees from and against any and all third party claims, lawsuits, and liabilities alleged or asserted against any of the Company or its employees, and all related charges, damages and expenses (including, but not limited to, reasonable attorneys' fees and costs) arising from or relating to: (a) any actual or alleged breach of any provisions of this Agreement; (b) any actual or alleged violation by you, an affiliate, or end user of the intellectual property, copyright, trade secret, privacy or other rights of the Company or a third party; (c) any dispute between you and another party regarding ownership of or access to your data or the data uploaded by you to Company’s system or Personal Information submitted to the Company; and (d) any dispute between you and any third party arising from your actual or alleged wrongful acts or omissions made in connection to your use of Company’s Platform, Website, and/or Services. No Liability THE COMPANY EXPRESSLY DISCLAIMS ANY AND ALL LIABILITY AND WILL NOT BE RESPONSIBLE FOR ANY DAMAGES OR LOSS CAUSED, OR ALLEGED TO BE CAUSED, BY THE TRANSMISSION OF CARDHOLDER DATA PRIOR TO ITS ENCRYPTION AND RECEIPT BY THE COMPANY’S THIRD-PARTY PAYMENT PROCESSORS, AS DEFINED HEREIN. THE EXCLUDED DAMAGES WILL INCLUDE, WITHOUT LIMITATION, DAMAGES RESULTING FROM FRAUD, EMBEZZLEMENT, THEFT, IDENTITY THEFT, OR INVASION OF PRIVACY. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY PARTIES’ AGGREGATE LIABILITY, COLLECTIVELY, FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT, WHETHER IN CONTRACT, TORT OR OTHERWISE, EXCEED THE FEES PAID PRECEDING THE DATE OF THE INCIDENT. ALL LIMITATIONS OF LIABILITY OF ANY KIND (INCLUDING IN THIS SECTION AND ELSEWHERE IN THIS AGREEMENT) APPLY WITH RESPECT TO BOTH THE COMPANY AND THE COMPANY PARTIES. IN NO EVENT WILL THE COMPANY HAVE ANY LIABILITY FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, HOWEVER CAUSED, OR FOR ANY LOST PROFITS, LOSS OF USE, DATA OR OPPORTUNITIES, COST OF DATA RECONSTRUCTION, COST OR PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES, WHETHER IN CONTRACT, TORT OR OTHERWISE, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THE SERVICES OR THIRD PARTY OFFERINGS, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SERVICES, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, EVEN IF THE COMPANY, ITS LICENSORS OR SUBCONTRACTORS HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGES. THE COMPANY EXPRESSLY DISCLAIMS ANY LIABILITY THAT MAY ARISE BETWEEN USERS RELATED TO OR ARISING FROM USE OF THE SERVICES. YOU HEREBY RELEASE AND FOREVER DISCHARGE THE COMPANY AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND LICENSORS FROM ANY AND ALL CLAIMS, DEMANDS, DAMAGES (ACTUAL OR CONSEQUENTIAL) OF EVERY KIND AND NATURE, WHETHER KNOWN OR UNKNOWN, CONTINGENT OR LIQUIDATED, ARISING FROM OR RELATED TO ANY DISPUTE OR INTERACTIONS WITH ANY OTHER USER, WHETHER ONLINE OR IN PERSON, WHETHER RELATED TO THE PROVISION OF SERVICES OR OTHERWISE. THE FOREGOING EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO THE EXTENT PROHIBITED BY APPLICABLE LAW. Choice of Law These Terms of Service, including their enforceability and construction, and the relationship between you and the Company shall be governed by the laws of the State of Delaware without regard to its conflict of law provisions. Dispute Resolution Informal Dispute Resolution . We want to address your concerns without needing a formal legal case. Before filing a claim against the Company, you agree to make a good faith attempt to resolve the dispute informally before taking formal legal action against the Company. Notice of such claims or disputes should be submitted via email to info@d3x.ai . Upon receipt of notice of such claim or dispute, Company agrees to engage in informal dispute resolutions within 15 days of its receipt of written notice of the claim or dispute. If a dispute is not resolved within 15 days after submission, you may bring a formal proceeding. We Both Agree To Arbitrate . You and the Company agree to resolve any disputes through final and binding arbitration on an individual basis, except as set forth under “Exceptions to Agreement” to Arbitrate below. Opt-out of Agreement to Arbitrate . You can decline this agreement to arbitrate by contacting info@d3x.ai within 30 days of first accepting these Terms of Service and stating that you (include your first and last name) decline this arbitration agreement. Arbitration Procedures : The American Arbitration Association (AAA) will administer the arbitration under its Commercial Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. The arbitration will be held in Los Angeles, California, or any other location we agree to. Arbitration Fees . The AAA rules will govern payment of all arbitration fees. The Company will pay all arbitration fees for claims less than $75,000. The Company will not seek its attorneys' fees and costs in arbitration unless the arbitrator determines that your claim is frivolous. Exceptions to Agreement to Arbitrate . Either you or the Company may assert claims, if they qualify, in small claims court in Los Angeles (CA) or any United States county where you live or work. Either party may bring a lawsuit solely for injunctive relief to stop unauthorized use or abuse of the Company’s products or the Company Service, or infringement of intellectual property rights (for example, trademark, trade secret, copyright, or patent rights) without first engaging in arbitration or the informal dispute-resolution process described above. No Class Actions . You may only resolve Disputes with the Company on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations aren't allowed under this Agreement. Judicial Forum for Disputes . In the event that the agreement to arbitrate is found not to apply to you or your claim, you and the Company agree that any judicial proceeding (other than small claims actions) will be brought in the federal or state courts of Los Angeles County, California. Both you and the Company consent to venue and personal jurisdiction there. We both agree to waive our right to a jury trial. Miscellaneous Provisions Relationship of the Parties . This Agreement does not, and will not be construed to, create any partnership, joint venture, employer-employee, agency or franchisor-franchisee relationship between you and the Company, absent a separate written agreement with the Company. Entire Agreement . These Terms of Service and Privacy Policy referenced herein constitute the entire agreement between you and the Company concerning the subject matter herein and the use of the Services and/or Website, unless you have entered into a separate written agreement with the Company. To the extent that there is a discrepancy or difference in legal terms between the terms of this Terms of Service and the separate written agreement with the Company, these terms and conditions in the Terms of Service shall govern. Modification . The Company reserves the right, at its sole and absolute discretion, to change, modify, add to, supplement or delete any of these Terms of Service and/or Privacy Policy, and any and all referenced and/or incorporated exhibits or policies, programs and guidelines. The Company will post the updated terms to this page and endeavor to notify you of any material changes by email, but will not be liable for any failure to do so. If any future changes to these Terms of Service and/or Privacy Policy are unacceptable to you or cause you to no longer be in compliance with these Terms of Service, you must terminate, and immediately stop using, the Services. Your continued use of the Services following any revision to these Terms of Service constitutes your complete and irrevocable acceptance of any and all such changes. Assignment . The Company may assign these Terms of Service and/or Privacy Policy in whole or part at any time. However, you may not assign, delegate or transfer this Agreement in whole or in part, without the Company’s prior written consent. No Waiver . Any failure of the Company to enforce or exercise a right provided in these Terms of Service and/or the Privacy Policy is not a waiver of that right. Severability . Should any provision of these Terms of Service be found invalid or unenforceable, the remaining terms shall still apply. Force Majeure . Neither Party will be liable for any failure or delay in performance under this Agreement (other than for delay in the payment of money due and payable hereunder) for causes beyond that Party’s reasonable control and occurring without that Party’s fault or negligence, including, but not limited to, acts of God, acts of government, flood, fire, civil unrest, acts of terror, strikes or other labor problems (other than those involving the Company’s or your employees, respectively), computer attacks (by government/nation entities or otherwise) or malicious acts, such as attacks on or through the Internet, any Internet service provider, telecommunications or hosting facility. Dates by which performance obligations are scheduled to be met will be extended for a period of time equal to the time lost due to any delay so caused. Electronic Communications and Signatures . You agree to the use of electronic communication in order to enter into agreements and place orders, and to the electronic delivery of notices, policies and records of transactions initiated or completed through the Services. Furthermore, you hereby waive any rights or requirements under any laws or regulations in any jurisdiction that require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable law. Notices . Any notices provided by the Company under this Agreement and/or the Privacy Policy may be delivered to you to the email address(es) we have on file for your Account. You hereby consent to receive notice from us through the foregoing means, and such notices will be deemed effective when sent if on a business day, and if not sent on a business day then on the next business day. Except as otherwise specified in the Agreement, any notices to the Company under this Agreement must be delivered either via email to info@d3x.ai or via first class registered U.S. mail, overnight courier, to: Akin Labs, Inc., 440 N Barranca Ave #2546, Covina, CA, 91723. I HEREBY ACKNOWLEDGE THAT I HAVE READ AND UNDERSTAND THE FOREGOING TERMS OF SERVICE, WHICH INCLUDE FULLY BY REFERENCE THE ARBITRATION PROVISION HEREIN AND COMPANY'S PRIVACY POLICY, AND AGREE THAT MY USE OF THE WEBSITE AND/OR COMPANY’S SERVICES IS AN ACKNOWLEDGMENT OF MY AGREEMENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THESE TERMS OF SERVICE AND THE COMPANY’S PRIVACY POLICY INCORPORATED HEREIN. Agents API Agents AI Assistant Pricing About COMPANY Press Terms of service SOCIAL Linkedin
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Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack API Agents AI Assistant Pricing About Get Started Privacy policy I. Introduction Akin Labs, Inc. and its subsidiary Akin Community Pvt. Ltd. (collectively “D3x”, “Company,” or “we,” “us” and “our”) values your privacy and is committed to maintaining your trust. We provide this Privacy Policy and the Additional Disclosures at Exhibit A attached hereto (collectively, the “Privacy Policy”) to inform you of our policies and procedures regarding the collection, use, and disclosure of personally identifiable information received from visitors to and/or users of the Company’s website located at https://d3x.ai and https://akin.community (collectively, the "Website"), and in the provision of its online services. Specifically, the Company maintains a Platform (“Platform”) that allows users to interact with each other and provides artificial intelligence (“AI”) services to offer automated guest communications and bookings for hospitality operators, through its Website. II. Collection, Use, Processing, and Sharing of Personal Information Legitimate Business Interest in Personal Information . Our use of your Personal Information is based on the legitimate business grounds that: The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account – for example, in order to enable access to our Website on your device or charge you for our Services; The use is necessary for compliance with a legal obligation; The use is necessary in order to protect your vital interests or those of another person or entity; We have a legitimate interest in using your information – for example, to provide and update our Website or Services, to improve our Website or Services so that we can offer you an even better user experience, to safeguard our Website or Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; and/or You have given us your consent. Collection of Personal Information . The Company may collect the following information that could be used to identify you (“Personal Information”): User Account Information : Information provided by you to create an account with us, including your name, email address, postal address, phone number, account credentials, payment card information, and transaction history. User Content : Information collected by the Company in your use of our Website or Services, including but not limited to user input, feedback, and document uploads. Company Communications : Information provided by you as part of your communications with the Company, including your name and contact information. User Interaction Data : Information automatically received by us when you use our Website or Services, including device information, browser log data, user engagement and analytics data which may contain Personal Information such as your internet protocol address. Third Party Information : We also may obtain your Personal Information from third parties, such as third parties with whom we affiliate in providing the Company’s services. If you provide the Company with Personal Information about third parties, you warrant to the Company that any Personal Information that you provide to the Company about any third party individuals was obtained by you with full consent, that you have the legal authority to provide us with such information, and that the individual has not communicated to you that they wish to opt out of receiving communications from the Company or having the Company collect information about them. Use of Personal Information . The following information applies to anyone who shares with us their or a third-party’s Personal Information. We may use, process and/or share Personal Information: To respond to your inquiries and your requests regarding our Website or Services. To send you information regarding our services and changes to our terms, conditions, and policies. To complete your account registration, process your payments, and communicate with you regarding your purchase of our Services. To send you marketing communication and newsletters about our Services. To personalize your experience on our Website. To inform you and allow you to participate in our Company’s promotions. To facilitate social sharing functionality. To collaborate with business affiliates, partners, vendors, or service providers to provide you with our Services. In connection with our business purposes, as described above, including but not limited to data analysis, audits, fraud monitoring and prevention, developing or enhancing new and existing products and/or services, expanding our business activities, etc. To comply with our legal obligations (e.g,. in response to a subpoena), investigate claims, or comply with a government request. To protect the privacy, safety, or property of you, the Company, and/or third parties, investigate fraud. To allow us to pursue available remedies or limit the damages that we may sustain. To enforce our user agreements, including this Privacy Policy and our Terms of Service. Use of Aggregated or De-Identified Personal Data . The Company may also collect and aggregate or de-identify Personal Information to improve and analyze our Services, and may share such aggregated de-identified information statistics with third parties, publish such aggregated information, or make such aggregated information generally available to improve our Services via machine learning models. Company maintains such aggregate information in a de-identified form and will not attempt to re-identify your Personal Information unless required to do so by law. We Will Not Use And/Or Share Your Personal Information: With anyone except for our Company’s authorized service providers, business affiliates, and business partners, including but not limited to Fly.io, AWS, Google, Microsoft, OpenAI, Crunchy Data, Temporal, Twilio, Meta, Freshdesk, Stripe, Apple Pay, Google Pay, Coinbase Commerce, Paypal, FullStory, Matomo, Sentry and/or Hubspot, and strictly for business purposes; or unless we specifically inform you, and give you an opportunity to opt out of sharing your Personal Information. To run interest-based advertising campaigns that collect Personal Information such as email addresses, telephone numbers, and credit card numbers. To use or associate Personal Information with remarketing lists, cookies, data feeds, or other anonymous identifiers. To use or associate targeting information, such as demographics or location, with any Personal Information collected from the ad or its landing page. To share any Personal Information with third party companies through our remarketing tag or any product data feeds which might be associated with our ads. III. Collection and Use of Other Information Aggregated Personally Non-Identifiable Information : We may collect personally non-identifiable information, including but not limited to demographic data, age, education level, profession, geographic location or gender, from you at the time of registration on our Website or when you choose to use our Website or Services. This information is not, by itself, sufficient to identify or contact you. The Company may store such information, or it may be included in databases owned and maintained by partners, affiliates, agents, or service providers of the Company. The Company may use such information and pool it with other information to track data related to growing the business, such as the total number of visitors to our Website and the domain names of our visitors' internet service providers. The Company may analyze your Personal Information provided through the Website or in connection with rendering the Services, in aggregate form. This aggregate information does not identify you personally. We may share this aggregate data with our partners, affiliates, agents, or service providers for business purposes. We may also disclose aggregated statistics to explain our Services to current and prospective business partners, and to other third parties for other lawful, business-related purposes. Passively Collected Information . Your visit to our Website may allow us to obtain certain additional, personally non-identifiable information that is collected passively using various technologies. This information includes but is not limited to, for example browser types, date and time of page views, location information associated with your IP address, domain names, your interactions to an ad delivered by us or our ad technology partners and other anonymous statistical data involving your use of the Website and/or our services. This information cannot presently be used to specifically identify you. Customer Credit Card Information . The Company may use a Third-Party Payment Processor, as that term is defined in the incorporated Terms of Service, to process payments on its Website for Services rendered. These Third-Party Payment Processors use and process your payment information in accordance with their respective privacy policies, the links to which can be found below: Stripe: https://stripe.com/privacy/ and https://stripe.com/legal . Apple Pay: https://www.apple.com/legal/privacy/data/en/apple-pay/ Google Pay: https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=en Coinbase Commerce: https://commerce.coinbase.com/legal/privacy-policy/ PayPal: https://www.paypal.com/us/legalhub/privacy-full The Company does not store or save your payment information, other than your zip code and country, which we require for billing and to comply with tax and other government regulations. By purchasing the Services of Company, you agree to the above-linked privacy policies of our Third-Party Payment Processors. Website Tracking . We may, either directly or through third party companies and individuals we engage to provide services to us, also: Track your use of our Website and the Services for purposes of our own customer support, analytics, research, product development, fraud prevention, risk assessment, regulatory compliance, investigation, etc. Track your use of the Website and the Services to enable you to use and access the Services and pay for your activities on the Website and through the Services. Track your behavior on our own Website and use of the Services to market and advertise our services to you on our Website platform and third party websites. You may opt out of receiving advertisements by visiting the Network Advertising Initiative (http://www.networkadvertising.org/choices/ ) and/or the Digital Advertising Alliance (http://www.aboutads.info/choices/ ). Please note that even if you choose to opt-out of receiving targeted advertising, you may still receive advertising on the Services, generally. The advertising will simply not be targeted or specific to your interests. Tracking Technologies on our Website . The Company may use the foregoing technologies to track your activity on our Website: Cookies . When you visit our Website or otherwise interact with the Service, we may send one or more “cookies” to your computer or other devices. Cookies are alphanumeric identifiers stored on your computer through your web browser and are used by most websites to help personalize your web experience. Some cookies may facilitate additional site features for enhanced performance and functionality such as remembering preferences, allowing social interactions, analyzing usage for site optimization, providing custom content, allowing third parties to provide social sharing tools, and serving images or videos from third party websites. Some features on this site will not function if you do not allow cookies. We may link the information we store in cookies to any Personal Information that you submit while visiting our Website. We may use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. Functional cookies, persistent and session type, store information to enable core site functionality, such as Live Chat and Client ID remembrance. Analytics cookies allow us to count page visits and traffic sources so we can measure and improve the performance of our site and our marketing campaigns. Advertising cookies may be set through our Website by our advertising partners. Data may be collected by these companies that enable the companies to serve up advertisements on other sites that are relevant to your interests. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or be given the choice of declining or accepting the transfer to your computer of a particular cookie (or cookies) from a particular site. You may also wish to refer to http://www.allaboutcookies.org/manage-cookies/index.html . If you reject cookies, you may still use our site, but some features on the site will not function properly. Log Files . A Log File is a file that records either events that occur in an operating system or other software runs, or messages between different users of a communication software. Log file information is automatically reported by your browser each time you access the Website or use our Services. Along with cookies and web beacons, log files help provide additional functionality to the Website and Services and help us analyze Website and Services usage more accurately. We and our third party tracking-utility partners may use log files on our Service to gather automatically gather and store information including, but not limited to, internet protocol (“IP”) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data, for business purposes. You can find further information regarding our use of third party tracking, including use of cookies and load files, in Section XI below. Embedded Scripts . An embedded script is programming code that is designed to collect information about your interactions with the Service, such as the links you click on. The code is temporarily downloaded onto your Device from our web server or a third party service provider, is active only while you are connected to the Service, and is deactivated or deleted thereafter. ETag, or entity tag . A feature of the cache in browsers. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. If the resource content at that URL ever changes, a new and different ETag is assigned. Used in this manner ETags are a form of Device Identifier. ETag tracking may generate unique tracking values even where the consumer blocks HTTP, Flash and/or HTML5 cookies. IV. Retention, Modification, and Erasure of Personal Information Data Retention and Erasure . We will retain your Personal Information for as long as needed to provide the applicable Services, specifically (1) Personal Information collected for purposes related to the performance of a contract between Company and the user shall be retained until such contract has been fully performed; and (2) Personal Information collected for the purposes of the Company’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by the Company within the relevant sections of this Privacy Policy or by contacting the Company. If, at any time after agreeing to this Privacy Policy, you: (1) change your mind about receiving information from us; (2) wish to revoke permission for us to retain Personal Information; (3) wish to object to the processing of your Personal Information; or (4) wish for us to erase a copy of your Personal Information, please make a request to the Company at privacy@d3x.ai . If you request erasure of your data, we may retain some of your Personal Information only for legitimate business interests, such as fraud detection, prevention, and enhancing the safety of our Website or Services in an aggregated and non-personally identifiable form as set forth herein, and/or to comply with our legal obligations, specifically our tax, legal reporting, and auditing obligations. Data Accuracy and Corrections to Personal Information . To request an update or correction regarding your Personal Information, please make a request to the Company at privacy@d3x.ai . Company will issue a response to you within 30 days regarding compliance as it relates to your Personal Information. Please note that Company’s Services include machine learning, so some predictive or algorithmic-based outputs may not be factually accurate. In some instances, it may not be technologically practicable to correct the inaccuracies involving a user’s Personal Information. In such instances, you may request that we remove your Personal Information from as set forth in this Privacy Policy. Please see our FAQ page for information regarding how we collect data to inform and train our algorithmic models. Our Response to Your Requests . If you make any requests regarding your Personal Information, we will not charge you for compliance with the request. The Company will respond and comply within 30 days. The Company reserves the right to refuse or charge for requests that are manifestly unfounded or excessive. If we refuse your request, we will tell you why we are refusing your request. You have the right to complain to the relevant supervisory authority and to a legal remedy, but you must do so within one month of our refusal. Data Controller . With the exception of processing payments for which the applicable Third-Party Payment Processor, as that term is defined in the Company’s Terms of Service, is the Payments Data Controller; the Company is the “data controller,” as defined under the GDPR, or the legal entity which determines the purposes and means of the processing of Personal Information of the customers of the Company and visitors to its Website. The Company is responsible for collecting your consent, managing consent-revoking, enabling right to access, etc. If you wish to revoke consent for us to store, use, or share your Personal Information, you may contact us at privacy@d3x.ai . Data Processor . The Company is the “data processor," as defined under the GDPR, or the legal entity which processes, as this term is defined here in footnote 1, your Personal Information. The Company has not retained any third-party service provider to process your Personal Information. Any processing of Personal Information shall be done solely by the Company. The Company maintains records of any processing activities it performs, and is able to show how the Company complies with the data protection principles under the GDPR. It has effective policies and procedures in place. If you have questions regarding the processing of your Personal Data, you may contact us at privacy@d3x.ai . Data Protection Officer . The Company is not formally required to designate a Data Protection Officer (“DPO”) because it is not: (1) a public authority; (2) an organization that carries out regular and systematic monitoring of individuals on a large scale; or (3) an organization that carries out large scale processing of special categories of data, such as health information or information about criminal convictions. You may contact Company CEO, Jason Noronha at privacy@d3x.ai who is responsible for data protection compliance and can answer any questions you may have about your Personal Information. Breach . The Company has reasonable internal policies and procedures in place to effectively detect, report, and investigate a data breach. The GDPR defines a Personal Information breach as “a breach of security leading to the accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to, Personal Information.” Pursuant to the GDPR, the Company will notify you of a Personal Information breach where the Personal Information breaches are likely to present a risk to data subjects to data protection authorities (“DPAs”) without undue delay, and within 72 hours if feasible, after becoming aware of the breach; and communicate high-risk breaches to affected data subjects without undue delay. In the unfortunate event of breach, the Company shall provide you with: (i) contact details of the DPO or other contact person for the Company, (ii) a description of the nature of the breach, (iii) likely consequences of the breach, (iv) measures the Company has taken or proposes to take to address the breach, and (v) advice on steps data subjects can take to protect themselves. V. General Data Protection Regulations The Company’s processing of the Personal Information, such as the name, address, email address, or telephone number of an EU data subject (hereinafter, “Personal Information” or “Personal Data”) that is voluntarily supplied by the individual, or supplied by an authorized third party, shall always be in line with the General Data Protection Regulation (“GDPR”), and in accordance with the country-specific data protection regulations applicable to the Company. By means of this Privacy Policy, our Company would like to inform any EU data subjects of the nature, scope, and purpose of the Personal Information we collect, use and process, as defined herein. Specifically, if you are an EU data subject visiting our Website or using our Services, you are hereby informed, by means of this section of our Privacy Policy, of the rights to which you are entitled, and the recourse you may seek if you have any questions regarding the collection, use, and processing of Personal Information by the Company. You may email us with requests at privacy@d3x.ai . Your Privacy Rights under the GDPR . The GDPR includes the following rights for you, as an EU data subject, if you provide Personal Information to the Company in connection with accessing the Services or visiting our Website: The right to be informed about how we store, use, or share your data; The right to access your data; The right to rectify your data; The right to have us erase your data; The right to prevent us from processing your data; The right to request copies of your data from us in a commonly-used and machine-readable format, free of charge, for the purposes of transfer to a third party, where technically feasible; The right to object to use or sharing of your data; and The right not to be subject to automated decision-making, including profiling Note: Data Protection Impact Assessment (DPIA) . The Company is not required to undergo a DPIA because the Company’s data processing is not likely to result in a high risk to data subjects, such as in cases where: (1) new technology is being deployed; (2) profiling operations may significantly affect individuals; or (3) processing is on a large scale and involves special categories of data. If you have any questions regarding DPIA compliance by the Company, you may contact us at privacy@d3x.ai . Complaints . Without prejudice to any other administrative or judicial remedy, every EU data subject shall have the right to lodge a complaint with a supervisory authority, in particular in the Member State of his or her habitual residence, place of work or place of the alleged infringement of the data subject considers that the processing of Personal Information relating to him or her infringes this Regulation. III. Use, Processing, and Sharing of Personal Information Collection of Personal Information The Company collects the following information that could be used to identify you (“Personal Information”): User Account Information: Information provided by you to create an account with us, including your name, email address, postal address, phone number, account credentials, payment card information, and transaction history. User Content: Information collected by the Company in your use of our Website or Services, including but not limited to user input, feedback, and document uploads. Company Communications: Information provided by you as part of your communications with the Company, including your name and contact information. User Interaction Data: Information automatically received by us when you use our Website or Services, including your internet protocol address, device information, and location information collected as part of your browser log data and user engagement and analytics data. Third Party Information: We may obtain your Personal Information from third parties, such as third parties with whom we affiliate in providing the Company’s services. If you provide the Company with Personal Information about third parties, you warrant to the Company that any Personal Information that you provide to the Company about any third party individuals was obtained by you with full consent, that you have the legal authority to provide us with such information, and that the individual has not communicated to you that they wish to opt out of receiving communications from the Company or having the Company collect information about him or her. Use of Personal Information The following information applies to anyone who shares with us his, her, or a third-party’s Personal Information. We may use, process, and/or share Personal Information: To respond to your inquiries and your requests regarding our Website or Services. To send you information regarding our services and changes to our terms, conditions, and policies. To complete your account registration, process your payments, and communicate with you regarding your purchase of our Services. To send you marketing communication and newsletters about our Services. To personalize your experience on our Website or in relation to our Services. To inform you and allow you to participate in our Company’s promotions. To facilitate social sharing functionality. To collaborate with business affiliates, partners, vendors, or service providers to provide you with our Services. In connection with our business purposes, as described above, including but not limited to data analysis, audits, fraud monitoring and prevention, developing or enhancing new and existing products and/or services, expanding our business activities, etc. To comply with our legal obligations (e.g., in response to a subpoena), investigate claims, or comply with a government request. To protect the privacy, safety, or property of you, the Company, and/or third parties, investigate fraud. To allow us to pursue available remedies or limit the damages that we may sustain. To enforce our user agreements, including this Privacy Policy and our Terms of Service. We will not use and/or share your Personal Information: With anyone except for our Company’s authorized service providers, business affiliates, and business partners, including but not limited to the entities mentioned above and herein, and strictly for business purposes; or unless we specifically inform you, and give you an opportunity to opt out of sharing your Personal Information. To run interest-based advertising campaigns that collect Personal Information such as email addresses, telephone numbers, and credit card numbers. To use or associate Personal Information with remarketing lists, cookies, data feeds, or other anonymous identifiers. To use or associate targeting information, such as demographics or location, with any Personal Information collected from the ad or its landing page. To share any Personal Information with third party companies through our remarketing tag or any product data feeds which might be associated with our ads. Protected Health Information (“PHI”) and HIPAA . The Federal Health Insurance Portability and Accountability Act (“HIPAA”) provides specific protections for the privacy and security of Protected Health Information (“PHI”) and restricts how PHI is used and disclosed by Covered Entities and its Business Associates. COMPANY IS NOT A COVERED ENTITY OR A BUSINESS ASSOCIATE AND DOES NOT INTEND TO OPERATE AS A COVERED ENTITY OR BUSINESS ASSOCIATE AS SUCH TERMS ARE DEFINED UNDER HIPAA. ANY PERSONAL INFORMATION THAT YOU PROVIDE TO THE COMPANY IS NOT CONSIDERED PHI UNDER HIPAA. The Company's Website and Services are not intended to be used to communicate protected health information in accordance with our Terms of Service. Should you decide to share information regarding your past, present, or future physical or mental health conditions, we cannot guarantee that your information sent through this Website or transmitted to us via any other platforms we use to offer you Services will be kept secure and protected. If you share any such information through the Website or via any other avenue we use to provide you with Services, you herein agree that you do so at your own risk. VI. Children The Children’s Online Privacy Protection Act of 1998 (COPPA) and its accompanying FTC regulation protects the privacy of American children aged 13 and under, who are using the Internet. The GDPR sets the age at which an EU child can give their own consent in order to process their Personal Data at 16 years of age. The Website and our related Services are not intended for anyone under 16, and we do not knowingly collect information from anyone under the age of 16. Anyone aged 16 or under should not submit any Personal Information without the permission of their parents or guardians. Parents or guardians may, on behalf of their children, submit their children’s Personal Information. By using the Website and our related Services, you are representing that you are at least 16 years old and that you have the relevant legal authority to submit your Personal Information or that of a third-party minor, to the Company or on the Company’s Website. VII. Links to Other Websites Our Website may display links to other third-party websites such as Google, Meta, and/or Cloudbeds. This Privacy Policy does not address, and we are not responsible for the privacy, information or other practices of any third parties. This Privacy Policy applies only to this Website and the Company’s Services. It does not apply to any third-party sites, and the inclusion of a link does not imply endorsement of the linked site or service by us or by our affiliates. We are not responsible for the collection, usage and disclosure policies and practices (including the data security practices) of other organizations, such as or any other app developers, app providers, social media platform providers, operating system providers, wireless service providers or device manufacturers, when you share your information, including any Personal Information, with those organizations through or in connection with use of the Website or Company’s Services. VIII. Security We maintain reasonable and appropriate, although not infallible, security precautions. However, we cannot guarantee that hackers or unauthorized personnel will not gain access to your Personal Information, despite our reasonable efforts. You should note that in using the Website, app, and/or our related Services, your information will travel through third-party infrastructures which are not under our control. We are not responsible for circumvention of any privacy settings or security measures contained on the Service, or third party websites. Please feel free to raise any questions, concerns or specific directions you may have regarding the privacy and security of your information to privacy@d3x.ai . IX. Do Not Track Your browser setting may allow you to automatically transmit a "Do Not Track" signal to websites you visit. The Company’s Website does not respond to "Do Not Track" signals or other mechanisms from a visitor's browser. If, in the future, we create a program or protocol to respond to such web browser "Do Not Track" signals, we will inform you of the details of that protocol in this Privacy Policy. To find out more about "Do Not Track," please visit https://www.allaboutdnt.com . XI. Analytics FullStory. The Company may collect certain information automatically relating its user’s Website activity (for example, page clicks, scrolls, and transitions), which occur while visiting our Website and share the information with FullStory to analyze and improve the user experience. The information collected by FullStory may include any or all of the following: Website usage details, device information, location information, user contact information, profile and subscription information, survey information, biographical information, and user content. You herein agree to the FullStory Privacy Policy (https://www.fullstory.com/legal/privacy-policy/) as references in its Terms of Service (https://www.fullstory.com/legal/terms-and-conditions/) both of which are incorporated herein by reference. The operator of FullStory is FullStory,1745 Peachtree Street NE, Atlanta, GA 30312. Please note, Fullstory allows optout and you may do so by visiting https://www.fullstory.com/optout/ . Matomo Analytics . The Company uses Matomo Analytics, an open source web analytics platform used by Company to measure, collect, analyze, and report visitor data for purposes of understanding and optimizing Company’s Website. The information collected by Matomo may include any or all of the following: user IP address, cookies, user ID, order ID, date and time of the request, page title, page URL, referrer URL page, screen resolution used. You herein agree to the Matomo Analytics Privacy Policy (https://matomo.org/privacy/), which is incorporated herein by reference. The data privacy representative of Matomo Analytics is ePrivacy Holding GmbH, Große Bleichen 21, 20354 Hamburg, Germany. XII. Open ID Providers/OAuth Login Flows You may log into your account on our Website and/or access our Services using sign-in services such as Google or any comparable open ID provider (“OpenID Provider”). These services will authenticate your identity and provide you the option to share certain Personal Information with us, such as your name and email address to pre-populate our registration form. OpenID Provider services, like Google, give you the option to post information about your activities on this Website to your Google profile page to share with others within your network if you so choose. A subset of supported AI Agent channels will use OAuth login flows whereby Users grant us access to their business accounts so the Company can respond on their behalf. Currently, these include Google (for email) and Meta (for Facebook Pages, Instagram, Whatsapp) only. XIII. Public Forum on our Website Our Website offers publicly accessible message boards, blogs, and community forums to which you may contribute. You may submit ideas, photographs, user profiles, writings, music, video, audio recordings, computer graphics, pictures, data, questions, comments, suggestions or other content, including Personal Information (collectively, "User Content"), such as on profiles, blogs and message boards, and choose to share the User Content via email or on through your accounts in various social media platforms. We or others may store, display, reproduce, publish, distribute or otherwise use User Content online or offline in any media or format (currently existing or hereafter developed), and may or may not attribute it to you. Please think carefully before deciding what information you share, including Personal Information, in connection with your User Content. Please note that the Company does not control who will have access to the information that you choose to make public, and cannot ensure that parties who have access to such publicly available information will respect your privacy or keep it secure. Our promises regarding handling of your Personal Information under this Privacy Policy do not apply to any information that you disclose publicly, share with others or otherwise upload onto the publicly available positions of our Website. We are not responsible for the accuracy, use, or misuse of any User Content that you disclose or receive from third parties through the Website. To request removal of your Personal Information from our blog or community forum, contact us at privacy@d3x.ai . In some cases, we may not be able to remove your Personal Information, especially if it was already re-posted by another user. If this is the case, we will let you know if we are unable to do so and why in response to your request. XIV. Referrals If you choose to use our referral service to tell a friend about our Services by email, we will ask for your friend’s email address, and send your friend a one-time email inviting them to visit our Website and inform them of our Services. We will only store your friend’s email address for the sole purpose of sending this one-time message and tracking the success of the referral program. Your friend may contact us at privacy@d3x.ai to request that we remove this information from our database at any time. If you submit any Personal Information relating to other people to us or to our service providers in connection with our Services, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy. XV. Testimonials and Reviews If you submit testimonials or reviews of the Services directly on our Website or otherwise to us via email, you authorize any Personal Information you include with your testimonial or review to be displayed on the Website or our social media channels. We may also partner with third-party service providers to collect and display testimonials and review content on our Website or the Company’s social media channels. If you provide our third-party service providers with your Personal Information in the process of submitting your testimonials and reviews, the content and Personal Information collected by a third party will be posted on our Website and/or social media channels, absent your express instruction not to do so. If you want your testimonial or review removed from our Website or systems at any time, please contact us at privacy@d3x.ai . XVI. Changes This Privacy Policy may be updated from time to time for any reason, at our sole discretion. We will notify you of any material changes to our Privacy Policy by posting the new Privacy Policy on our Website, and emailing you a copy of the revised Privacy Policy or a link to it. You are advised to consult our Website regularly for any changes. XVII. Incorporation into Terms of Service By using or accessing the Website, App, or the Services, you are accepting the practices described in this Privacy Policy, and you are consenting to our processing of your information as set forth in this Privacy Policy and as amended by us. This Privacy Policy is incorporated into, and considered a part of, the Company’s Terms of Service. If you have an existing separate contract with the Company and any terms differ or deviate from this Privacy Policy or the Company’s Terms of Service, the provisions in this Privacy Policy and the Company’s Terms of Service shall govern. XVIII. Opt-Out Policy If, at any time after registering, you change your mind about receiving information from us or about the use of information volunteered by you, or if you prefer that we do not share your Personal Information with third parties for marketing purposes, please contact us at privacy@d3x.ai . XIX. Contact Us If you have any questions or concerns relating to our use of your Personal Information, please email privacy@d3x.ai . Additionally, you may reach us by postal mail at: Akin Labs, Inc. 440 N Barranca Ave #2546 Covina, CA, 91723. EXHIBIT A Additional Disclosures AI Model Response Accuracy AI models are not 100% accurate. There is always the possibility of inaccurate information or a response that the recipient might find objectionable. You herein agree that if you use our Services or Website, that the Company shall not be liable for any damages resulting from or related to the provision of inaccurate information, or a response that the recipient might find objectionable. Sensitive Information We are not responsible for any loss, misuse, or fraud related to provision of any data or Personal Information that the Users of our Company’s Website or Services willingly share with us through the AI Agent channels that we support (e.g. Facebook Pages, Instagram, Whatsapp, Email, etc.), pursuant to the Company’s Limitation of Liability clauses articulated in the Company’s Terms of Service, included fully by reference herein. Third Party Provider Considerations Google add-on We developed a Google add-on to draft email responses to customer support email requests. As part of our using the Company’s Google Workspace platform, Google requires the Company to have a Limited Use requirement fully displayed in our Privacy Policy. We are providing that disclosure here. Limited Use This Privacy Policy and use of Google user data obtained via Restricted and Sensitive Scopes does in fact comply with the Limited Use Policy, since our Website is requesting access to sensitive information. Our Privacy Policy clearly calls out herein that the Website and Services comply with the Google API Services User Data Policy, including the Limited Use requirements. This is located via link here: Google API Services User Data Policy . If you use our Website or Services, you herein agree to the terms linked above and herein. Google Chrome Extension We developed a Chrome Extension designed to assist hospitality businesses in generating AI draft replies for their guests on various online travel agency (OTA) platform support channels. By incorporating the Google Chrome Extension platform into our services, we are required to adhere to certain stipulations regarding the use of user data. The details of these requirements are disclosed below. Limited Use Our Privacy Policy and the processing of user data through the Chrome Extension align with Google's expectations for "Limited Use." When interacting with and leveraging our Chrome Extension, user data such as booking reference numbers, guest names, and guest contact details are accessed. This access is solely for the purpose of facilitating and enhancing the service offered to our customers and is not used for any other unrelated objectives. Our commitment is to ensure that the data processed through the Chrome Extension complies with Google's Chrome Web Store Developer Program Policies. This is located via link here : Chrome Web Store Policy Requirements . If you use our Website or Services, you herein agree to the terms linked above and herein . Microsoft Office add-in We developed a Microsoft Office add-in called “akin AI agent” to draft email responses to customer support email requests. As part of our using the Office add-in platform, Microsoft requires the Company to explicitly mention that it is covered by our Privacy Policy. We are providing that disclosure here. Agents API Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
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Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack API Agents AI Assistant Pricing About Get Started AI built for every stage of the journey Discovery phase Do you have availability next week? Chatbot , Email & Voice During booking & before arrival I need my booking confirmation, can you send it to me? During stay Where do I go today? Can I book a table at the restaurant tonight? WhatsApp & SMS After check-out Can you send me my invoice? Proactive upselling in key moments Automatically or manually send personalized messages to upsell add-ons like extra towels, late check-out, breakfast, and more Add ons AI detects leads, booking intent, and modification requests in real time—proactively driving direct bookings and maximizing revenue opportunities Bed revenue Setup or link curated experiences—spa treatments, tours and more—making it effortless for guests to explore and book directly Experiences Seamlessly integrate with OpenTable to drive restaurant bookings, ensuring maximum occupancy and a thriving dining experience for your guests Restaurant (Beta) What Our Clients Say About Us What sets D3x apart is their commitment to innovation and customer support. Their team is always responsive, continuously improving the platform, and ensuring it meets our evolving needs. Since implementing their AI solutions, we’ve seen increased guest engagement, higher operational efficiency, and even cost savings. Payton Hillman If you're in the hospitality industry and looking to elevate your service with AI, I highly recommend D3x. They are revolutionizing hospitality, and we’re thrilled to be a part of it! #AIForHospitality #NextLevelService #SeamlessGuestExperience #HospitalityTech Max Johnson As a hospitality operator, I’ve worked with many technology solutions, but D3x has truly transformed the way we do business. Their AI-powered software has streamlined our operations, improved guest satisfaction, and helped us optimize efficiency like never before. Our team now has more time to focus on creating exceptional guest experiences while the AI handles routine tasks with speed and accuracy. Chloe Wilson Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo Team members 13 Rooms worldwide +10k Messages +350k Integrations 20 What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents API Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
 STAY CONNECTED Get the latest news & updates Sign Up info@d3x.ai © 2025 by D3x Created in San Francisco, India and Austria Key benefits of Phone AI 24/7 Guest Support Provides instant, consistent, and accurate information, enhancing the guest experience. Engages guests in their preferred language, breaking down communication barriers. Seamless Booking & Reservations Handles room bookings, restaurant reservations, and service requests effortlessly. Connects with PMS, CRM, and booking systems for a smooth, automated workflow. Upselling & Revenue Growth Proactively suggests upgrades, amenities, and experiences to maximize revenue. Never miss a call Every call answered instantly—no wait times, always polite, always available, in any language Get started

Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack Phone Agent API Agents AI Assistant Pricing About Get Started PRICING Professional For fast-moving operators looking to supercharge guest communications $5 / room per month Get started Unlimited, high speed access to D3x Engine and the Skill router, connected to GPT 4o, Claude 3.5, Gemini 1.5 Unlimited chats per month Chat integration (Whatsapp, Instagram, Facebook, Google) Website chat bot Connection to helpdesk (Zendesk, Freshdesk) Email automation (Outlook, gmail) Unified Inbox Connected to PMS Data security Basic support Enterprise For innovative companies looking to automate guest communications Contact sales Everything in Professional and Custom data ingestion Custom inventory API Custom pricing API Connect to in-House CRM Admin controls, domain verification, and analytics Priority support & ongoing account management By automating repetitive tasks you free up the time of your team to focus on what matters the most. Cut your operations costs in half Meet your SLA's every time Resolve ongoing hiring problem Save hours of valuable time and help your team to be more efficient Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents Phone Agent API Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
 STAY CONNECTED Get the latest news & updates Sign Up info@d3x.ai © 2025 by D3x Created in San Francisco

Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack Phone Agent API Agents AI Assistant Pricing About Get Started AI Agents for hospitality The future of guest service is here Intelligent and autonomous AI Agents for Hotels, Hostels, Aparthotels & Hospitality businesses Talk to us at ITB Messaging Agent Phone Agent Assistant Api Agent 80% automation of calls & messages 2M+ New users 60% Increased revenue 75% Boost in sales 4.85/5 Customer satisfaction Messaging Agent Replies and sells 24/7 in any language to guests via WhatsApp, SMS, Instagram, Facebook and Website Chatbot Explore Messaging Agent Phone Agent The multilingual Voice Phone Agent answers calls all around the clock, detects guests language and routes conversations accordingly Explore Phone Agent Email Assistant Our helpful assistant can prefill guest messages from Gmail, Outlook, and Booking.com emails while automating repetitive tasks Explore Email Assistant API Agent Seamlessly integrate AI into your enterprise with our powerful connections to Freshdesk, Zendesk, Optii, Mews, Bookboost, Cloudbeds, Opera, Likemagic, and more For enterprise clients MAKE EVERY GUEST FEEL ULTRA ACCOMMODATED & INCREDIBLY SPECIAL Supercharge guest interactions and maximize staff efficiency with AI-driven automation. The D3x engine manages common guest inquiries and service requests across popular communication channels (Website chatbot, WhatsApp, Instagram, SMS, Email and more) ensuring fast and reliable responses. Our seamless integration with your PMS and housekeeping software keeps conversations updated with live rates, availability, and service status, eliminating manual work and reducing response times. Andreessen Horowitz Voice Agent thesis 2025 with D3x ⚡️ Winner of best travel tech award 2024 🏆 WYSTC Phocuswire 25 hot 🔥 travel startups in 2024 KEY BENEFITS 01 Instant guest responses Our AI agent instantly answers guest questions about location, facilities, and amenities—responding in 100+ languages with fully customizable business rules tailored to your needs 02 Additional revenue from AI upsell Maximize revenue effortlessly—our AI agent intelligently upsells add-ons, experiences, and table bookings, ensuring guests enjoy more while boosting your bottom line 03 Reduce staff workload Our AI agent reduces staff workload by handling routine inquiries, freeing your team to focus on delivering exceptional, high-touch hospitality experiences AI built for every stage of the journey Discovery phase Do you have availability next week? Chatbot , Email & Voice During booking & before arrival I need my booking confirmation, can you send it to me? During stay Where do I go today? Can I book a table at the restaurant tonight? WhatsApp & SMS After check-out Can you send me my invoice? NEXT-LEVEL AI CHATBOT Meet the World's Most Beautifully Designed AI Chatbot – Fully Customizable, Visually Stunning, and Seamlessly Interactive. With dynamic visuals, engaging animations, and a completely configurable interface, our chatbot isn't just smart—it’s an experience. Elevate your brand with a chatbot that looks as good as it performs. Proactive upselling in key moments Automatically or manually send personalized messages to upsell add-ons like extra towels, late check-out, breakfast, and more Add ons AI detects leads, booking intent, and modification requests in real time—proactively driving direct bookings and maximizing revenue opportunities Bed revenue Setup or link curated experiences—spa treatments, tours and more—making it effortless for guests to explore and book directly Experiences Seamlessly integrate with OpenTable to drive restaurant bookings, ensuring maximum occupancy and a thriving dining experience for your guests Restaurant (Beta) VOICE IS HERE Bringing convenience and efficiency to hospitality, one conversation at a time Find out more What Our Clients Say About Us What sets D3x apart is their commitment to innovation and customer support. Their team is always responsive, continuously improving the platform, and ensuring it meets our evolving needs. Since implementing their AI solutions, we’ve seen increased guest engagement, higher operational efficiency, and even cost savings. Payton Hillman If you're in the hospitality industry and looking to elevate your service with AI, I highly recommend D3x. They are revolutionizing hospitality, and we’re thrilled to be a part of it! #AIForHospitality #NextLevelService #SeamlessGuestExperience #HospitalityTech Max Johnson As a hospitality operator, I’ve worked with many technology solutions, but D3x has truly transformed the way we do business. Their AI-powered software has streamlined our operations, improved guest satisfaction, and helped us optimize efficiency like never before. Our team now has more time to focus on creating exceptional guest experiences while the AI handles routine tasks with speed and accuracy. Chloe Wilson Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo Team members 13 Rooms worldwide +10k Messages +350k Integrations 20 What we do Text coming soon How we do it Text coming soon D3x Engine explained Experience the transformative potential of GPT 4o, Claude 3.5, Gemini 1.5, harmonized with your own proprietary dataset, and amplified by our revolutionary skills router, offering unprecedented automation for every facet of future business operations. Say goodbye to traditional apps as we seamlessly push and receive information through the most commonly used channels worldwide, ensuring a fluid and intuitive experience for both businesses and guests. Agents Phone Agent API Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
 STAY CONNECTED Get the latest news & updates Sign Up info@d3x.ai © 2025 by D3x Created in San Francisco

Agents AI Agents tailored for your needs Transforming Hospitality with Smart, Seamless, and Personalized Experiences Get started Messaging Agent Instant reply 24/7 on any channel in any language Phone Agent Never miss another call, route conversations and set up hours AI Assistant Helps with daily hospitality tasks like booking.com messages API Agent D3x integrates with your tech stack Phone Agent API Agents AI Assistant Pricing About Get Started Meet us at ITB Automate up to 80% of messages and calls while future-proofing your hospitality business with AI Agents Our Agents make decisions, automate calls & messages (via WhatsApp, SMS, Chatbot, Instagram, ..) 24/7 in 100+languages Connected to your PMS (Mews, Cloudbeds, and more) Upsell add ons, experiences and much more Top-Level Data Protection: Custom-trained open-source models with GDPR-compliant EU hosting. Location | Halle 8.1 I 141 Talk to Jason Triff dich mit Lina What Our Clients Say About Us What sets D3x apart is their commitment to innovation and customer support. Their team is always responsive, continuously improving the platform, and ensuring it meets our evolving needs. Since implementing their AI solutions, we’ve seen increased guest engagement, higher operational efficiency, and even cost savings. Payton Hillman If you're in the hospitality industry and looking to elevate your service with AI, I highly recommend D3x. They are revolutionizing hospitality, and we’re thrilled to be a part of it! #AIForHospitality #NextLevelService #SeamlessGuestExperience #HospitalityTech Max Johnson As a hospitality operator, I’ve worked with many technology solutions, but D3x has truly transformed the way we do business. Their AI-powered software has streamlined our operations, improved guest satisfaction, and helped us optimize efficiency like never before. Our team now has more time to focus on creating exceptional guest experiences while the AI handles routine tasks with speed and accuracy. Chloe Wilson Schedule a Demo Now! Learn why D3x solutions is the ultimate fit for your needs. Book a Demo Team members 13 Rooms worldwide +10k Messages +350k Integrations 20 Agents Phone Agent API Agents AI Assistant Pricing About COMPANY Press Terms of service Privacy policy SOCIAL Linkedin
 STAY CONNECTED Get the latest news & updates Sign Up info@d3x.ai © 2025 by D3x Created in San Francisco